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IT Support & Administrator

Muirhead, North Lanarkshire
1 month ago
Applications closed

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IT Support & Administrator

My client is seeking an enthusiastic and capable IT Support & Administrator to join their team. This role offers a great opportunity for someone with a keen interest in technology and a proactive attitude to build their skills and contribute to a busy and varied IT function.

Working closely with the Data Analyst & IT Support Officer, you will provide day-to-day support to users across the business. This includes troubleshooting hardware and software issues, maintaining IT systems, and supporting the rollout of IT projects. The role also includes responsibilities related to fleet services and asset management.

Key Responsibilities:

Provide first-line technical support to internal users

Diagnose and resolve IT issues both remotely and in person

Set up new equipment and user accounts

Monitor and maintain IT systems and networks

Assist in documenting support processes and updating helpdesk tickets

Contribute to IT-related projects and system improvements

Record support calls and manage hardware repairs

Maintain stock of essential IT equipment and supplies

Support transactional activities related to fleet services, ensuring KPI targets are met

Essential Requirements:

A genuine interest in IT and problem-solving

Good communication skills and a positive, proactive attitude

Strong time management and willingness to learn

Basic PC literacy and analytical thinking

Ability to explain technical issues clearly

Educated to GCSE level or equivalent, including Maths and English

Highly organised and able to work independently

Desirable:

A structured IT qualification such as a Level 3 IT Support Technician apprenticeship

Hands-on IT support experience

Familiarity with industry tools, basic cybersecurity, and troubleshooting techniques

A proactive approach with the ability to see the bigger picture

Benefits:

Development and Training budget

Career progression 

Healthcare 

This is a great opportunity to join a supportive environment where you can grow and develop your skills across multiple aspects of IT.

Interested? Please Click Apply Now!

IT Support & Administrator

National AI Awards 2025

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