IT Support Administrator

Guildford

8 months ago

Applications closed

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IT Systems Support Administrator (Windows Focus)
Location: Guildford, Surrey
Salary: Salary based on experience PLUS a truly blue chip benefits package including health benefits, a superb annual performance-based bonus and top tier pension.
About the Role:
Join a well-established technology company in their search for an enthusiastic IT Systems Support Technician. This role is based in the Guildford office, supporting the organisation’s IT infrastructure and delivering excellent service to users across the business. You’ll work alongside a skilled IT team, helping to ensure the stability, security, and efficiency of critical systems.
Responsibilities:

Provide 1st and some 2nd line support for users
Troubleshoot and resolve common IT issues (e.g., password resets, software installations, hardware malfunctions)
Assist with hardware and software setup and configuration for users
Perform regular IT operations and maintenance tasks
Escalate complex issues to senior team members when necessary
Develop technical skills through mentorship and hands-on experience
Help maintain departmental documentation and assist with equipment inventory management

Essential Skills & Experience

Strong experience with Windows 10/11 administration
Proficient in Microsoft 365/Teams
Basic networking and patching knowledge
Physical hardware management (laptop provisioning)
Awareness of cybersecurity best practices
Good communication skills across all business levels

Desirable Skills

Experience with VMware vSphere, Microsoft Exchange (on-prem), and Cisco networking
Knowledge of backup technologies
Certifications such as VCP, MCSE, or CCNA are highly valued
Familiarity with RHEL or other Linux systems

Additional Information

Occasional travel required – must hold a valid UK driving licence
Opportunity to learn and grow with a forward-thinking team, supporting both technology and energy sectors

Apply today if you're ready to contribute to a company with a bright future in a rapidly evolving industry

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