IT Service Continuity and Testing Manager

IT Service Continuity and Testing Manager
Technology Resilience, Disaster Recovery, DORA Compliance
International Banking Group | Central London | £726.43 Day Rate | Contract | Inside IR35

Are you an expert in IT service continuity, disaster recovery, and operational resilience? Our client, a prestigious international banking group, is seeking an experienced IT Service Continuity and Testing Manager to lead critical technology resilience and disaster recovery initiatives in a highly regulated financial environment.

Responsibilities:

Lead, plan, and execute disaster recovery (DR) exercises and scenario testing for IT infrastructure, applications, and cybersecurity, ensuring compliance with DORA, PRA, and other regulatory frameworks.

Enhance operational resilience and business continuity by developing, maintaining, and improving IT service continuity plans, frameworks, and documentation.

Coordinate and support technology-driven continuity activities, including infrastructure and facilities events (e.g., power up/down, data centre failover).

Monitor and update disaster recovery status, track remediation actions, and ensure timely escalation of risks and issues related to operational readiness.

Represent IT service continuity at key forums such as CHIP and Operational Resilience Practitioner meetings, collaborating with stakeholders across technology, risk, audit, compliance, and corporate services.

Mentor and guide junior team members in continuity and resilience best practices.

Support the delivery of the IT service continuity & operational readiness roadmap, driving enhancements to technology resilience across the EMEA region.

Skills & Experience:

Proven experience in technology resilience, IT disaster recovery, business continuity, and operational resilience management within financial services or a regulated environment.

Strong technical knowledge of IT infrastructure: networking, virtualisation, data replication, backup, databases, and storage.

Demonstrated expertise in developing, running, and interpreting DR tests and scenario exercises aligned with regulatory requirements (DORA, PRA, FCA).

Experience collaborating with Legal, Compliance, Risk, and senior stakeholders on operational readiness and resilience initiatives.

IT project management skills (PRINCE2 certification preferred).

ITIL Foundation certification desirable.

Excellent communication, stakeholder engagement, and risk management skills.

Relevant Job Titles:
Technology Resilience and Disaster Recovery Manager, IT Service Continuity Lead, Operational Resilience Specialist, Disaster Recovery Testing Manager, Technology Continuity and Testing Lead, IT Resilience Programme Manager.

This is a unique opportunity to play a pivotal role in strengthening the operational resilience and disaster recovery framework of a leading financial institution. If you have a background in IT continuity, disaster recovery, and regulatory compliance (DORA, PRA), and are ready to lead high-impact resilience projects, we want to hear from you.

Keywords:
IT Service Continuity, Disaster Recovery, Operational Resilience, DORA, PRA, FCA, Technology Resilience, DR Testing, Business Continuity, Banking, Financial Services, Infrastructure, Risk Management, ITIL, PRINCE2, EMEA, London, Contract, Inside IR35

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