IT Operational Support

London

2 months ago

Applications closed

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IT Operational Support

Location: Central London, UK

Type: Full-time - Office Based

Salary : £50,000 - £70,000K

Our client, a leading investment manager, is seeking an IT Operational Support Specialist to deliver hands-on technical support while ensuring smooth day-to-day office operations. They are looking for someone who has solid IT experience with a proven track record of long term commitment in previous roles.

Key Responsibilities

IT Support

Provide first- and second-line IT support across Microsoft 365, Azure AD, Intune, and secure VPN access.
Manage end-to-end IT infrastructure – cloud, network, and endpoint environments in the UK and internation offices.
Oversee enterprise platforms supporting investment operations, including Enfusion (PMS/OMS) and Aladdin (Risk Management).
Co-ordinate IT hardware procurement, device configuration, and onboarding/offboarding processes.
Support meeting room AV systems, hybrid meeting technology, and video conferencing tools.
Liaise with managed service providers (MSPs) and maintain IT asset registers, documentation, and user guides.
Ensure cybersecurity and compliance standards are met.

Facilities Support
Oversee daily office operations, facilities, and supplier coordination.
Manage relationships with building management, telecoms, and office service providers.
Support logistics for meetings, visitors, and office events.
Assist with vendor management, IT procurement, and budget tracking.

About You
A minimum of 5 years’ experience in a similar role.
A strong technical background with experience in Microsoft 365, Azure AD, Intune, and ITSM.
Excellent communication skills and ability to work with executive/VIP-level stakeholders.
Resilient, proactive, and highly organized – comfortable juggling IT and office operations.
Previous experience in financial services or investment management is a plus.
Someone who enjoy a varied role combining IT, operations, and strategic projects.
A collaborative team player, who works well with others

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