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Incident Manager - Administrator

Adecco
Warrington
9 months ago
Applications closed

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Adecco Warrington are on the lookout for anIncident Managerto join an International business which is expanding at an incredible rate, on apermanentbasis. Working in a fabulous modern office, based in Birchwood - Warrington, you will be part of a wonderful team supporting with Sales Administration and Mechanical Breakdown Claims.


Salary: £24, per annum(depending on previous experience)


Full-Time Permanent role with immediate start.


Rotating Shift Pattern on a monthly basis:8:00am - 4:00pm / 9:00am - 5:00pm Monday - Friday


Daily Duties Include:



Manage Sales Administration
Collect contracts and customer details
Create customer accounts on IT system
Follow payment and insure cash collection
Manage day-to-day relationships
Process new claims
Check information is accurate and complete
Follow up case until closed/complete
Management of complaints
Escalations where necessary

The ideal candidate will have:



3 GCSE's - Grade C or above
Previous call-centre experience
Experience within Warranty Management
Experience within Motor Industry
Strong English communication - verbal and written
Customer Orientated
Team Player and ability to focus and work independently
Optimistic and confident attitude
IT literate and good telephone skills


Incredible company benefits including: free parking, on-site kitchen facilities, private medical and health care, auto-enrolment on pension scheme and more...


If this is the perfect role for you please apply directly or call Adecco Warrington to speak with a Consultant.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


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