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Incident Analyst

Insight Global
Liverpool
1 day ago
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We are searching searching for a Technical Resilience Analyst, who will play a key role in strengthening the organization's resilience posture, with a focus on AWS cloud environments.


This role combines hands-on technical analysis, project delivery and business support to ensure systems are robust, compliant and recoverable.


This position will be a 6 month engagement (Inside IR35), with potential to extend. The expectation is you will be fully remote, however, occasional travel to the London office would be beneficial.


Responsibilities include:

  • Evaluate AWS-based systems and infrastructure for resilience gaps, risks and compliance with internal standards. Conduct regular reviews and recommend improvements to enhance system resilience.
  • Plan, coordinate and monitor resilience tests (e.g., disaster recovery, backup restoration, failover, cyber-attack scenarios) in AWS environments.
  • Lead and support projects focused on TR enablement, including implementation of new resilience controls and processes. Track project progress, manage risks and ensure timely delivery of project milestones.
  • Provide clear guidance and support to technical and business teams on TR policies, standards, and best practices. Develop and deliver training, documentation and communications to promote awareness and adoption of resilience guidelines.
  • Track resilience metrics and costs, incidents, and compliance status across AWS environments. Prepare regular reports for management, auditors, and other stakeholders.
  • Identify opportunities to improve resilience maturity and support implementation of enhancements.


Must Haves:

  • Experience in technical resilience, disaster recovery, or related roles.
  • Good expertise with AWS services (EC2, S3, RDS, IAM, VPC, etc.).
  • Experience running technical projects and delivering outcomes in cloud environments.
  • Excellent communication skills, with the ability to explain technical concepts and provide clear guidance to non-technical stakeholders.
  • Strong analytical and problem-solving abilities.
  • Experience with resilience testing, incident response and compliance reporting.

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