Be at the heart of actionFly remote-controlled drones into enemy territory to gather vital information.

Apply Now

Head of IT Services

Glasgow
4 weeks ago
Create job alert

Role: Head of IT Services
Location: Glasgow (Onsite 1–3 days per week)
Contract Length: 6 Months (opportunity for extensions)
IR35 Determination: Inside IR35
Industry: Energy
Seeking a Head of IT Services to lead IT operations across service desk, infrastructure, and control centre functions.
A hands-on leadership role managing a team of 10–11 people and working closely with a passionate and innovative CTO.
Key Responsibilities

  • Oversee IT Service Desk, Infrastructure, Project and Control Centre teams
  • Ensure delivery of a high-quality, customer-focused IT operations across a group
  • Oversee day-to-day IT operations including servers, networks, cloud services & telephony
  • Maintain oversight of patching, backups, anti-malware, and monitoring programmes
  • Deliver priority projects and initiatives, including cloud transformation & adoption of new technologies
  • Ensure upkeep of handover documentation & knowledge transfer for ongoing initiatives
  • Support the delivery of natural power products such as RTI, Control Centre & Digital Services working closely with development teams and clients
  • Provide the technical link between product development and IT infrastructure
  • Assist client organisations with system integration, particularly for services connected to the Control Centre
  • Manage third-party vendors and service providers, ensuring ROI from partners
  • Apply and reinforce group-defined cyber security policies locally & ensure regulatory compliance
  • Promote staff awareness of cyber risks through training and guidance
  • Support client tender responses, providing input on infrastructure, security, and service delivery
  • Manage local IT budgets in line with group standards, provide clear financial & operational reporting
  • Oversee procurement of hardware, software and services to ensure operational continuity
  • Act as escalation point for major incidents and coordinate response and recovery efforts
  • Maintain a unified helpdesk with agreed SLAs, monitor service levels & report to leadership
    Required Experience
  • Qualification in a related IT discipline at degree level
  • In depth knowledge of; Microsoft Active Directory, Office365, Networking (switching and firewalls), Server hardware & Storage, Backup Technologies, Virtualisation
  • Demonstrable experience of leadership roles & service desk or helpdesk management
  • Expertise in budget management and reporting
  • Strong track record of delivering projects within constrained timeframes
  • Capable of producing structured handover materials and knowledge transfer
    Desirable Skills
  • Experience leading cloud transformation initiatives from an on-prem environment

Related Jobs

View all jobs

Systems Engineer – Security & M365

Head Of IT

IT Director

Cyber Risk and Assurance Analyst

It Manager

Infrastructure Engineer - Linux

Subscribe to Future Tech Insights for the latest jobs & insights, direct to your inbox.

By subscribing, you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

Why Cyber Security Careers in the UK Are Becoming More Multidisciplinary

Cyber security used to be viewed primarily as a technical discipline: firewalls, encryption, intrusion detection, penetration testing. In the UK today, it’s far broader. Organisations now face complex legal frameworks, ethical dilemmas, human-behaviour risks, communication challenges & usability hurdles. This shift means cyber security careers are becoming more multidisciplinary. From protecting NHS patient records to defending financial services, securing supply chains & safeguarding national infrastructure, cyber security now touches every sector. Employers increasingly want professionals who understand law, ethics, psychology, linguistics & design alongside traditional technical skills. In this article, we’ll explore why UK cyber security careers are expanding in this way, how these five disciplines shape the profession, and what job-seekers & employers need to know to thrive in this new landscape.

Cyber Security Team Structures Explained: Who Does What in a Modern Cyber Security Department

Cyber security has become a top priority for UK organisations of all sizes. From small businesses to financial institutions, healthcare providers, and government bodies, the risk of cyber attack is now a constant concern. Threats are more sophisticated, regulations more demanding, and customers more aware of data privacy than ever before. But defending against cyber threats isn’t simply about having the right tools — it’s about having the right team. A modern cyber security department relies on clearly defined roles and responsibilities to ensure that defences are proactive, incidents are managed swiftly, and compliance is maintained. This article explains the structure of a modern cyber security team, the roles you’ll typically find within it, how they collaborate, and what skills, qualifications, and salaries are expected in the UK job market.

Why the UK Could Be the World’s Next Cyber Security Jobs Hub

Cyber security has become one of the defining challenges of the digital age. From protecting personal data and financial transactions to defending national infrastructure and corporate systems, the demand for strong cyber defences has never been higher. As businesses, governments, and individuals depend more heavily on digital services, the scale and sophistication of cyber threats have risen dramatically. Ransomware attacks, data breaches, state-sponsored cyber operations, and insider threats are now everyday risks. In response, organisations worldwide are investing heavily in cyber security talent. The United Kingdom is uniquely positioned to become a global cyber security jobs hub. With its strong tech sector, world-class universities, advanced defence capabilities, and established financial markets, the UK already has the foundations. The question is whether it can scale up, attract, and retain the right talent to meet global demand. This article explores why the UK is poised to become the world’s next cyber security jobs hub, the opportunities available, the challenges ahead, and what needs to happen for this vision to be realised.