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Employment Advisor

Barnehurst
2 weeks ago
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Customer Service Advisor

Support those who have been out of work for longer periods might need extra help to move back into employment. The BBE employability team will break down employment barriers that could be holding people back from finding work.



As an Employment Advisor working on externally funded employability programmes, you will work with adult job seekers who are preparing to move into employment, helping them to identify and address the barriers that make this difficult by providing exemplary case management, including support, advice, advocacy and signposting to relevant services

* You will provide information, advice and guidance and develop and maintain an action plan with each job seeker. You will agree a range of range activities with the job seeker to enable and inspire them to achieve sustained employment alongside non-employment progression measures, including improving wellbeing, self-confidence and level of independence.

*

Where a contract requires, you will deliver support by using both models of Supported Employment; Individual Placement and Support (IPS) and Supported Employment Quality Framework (SEQF).

* You will work in partnership with a wide variety of local agencies, partners, employers and colleagues within the team to provide the best support to individuals.

Principal accountabilities

Implementation

* To manage a high volume or complex caseload and deliver the job search process for new and existing clients to support them into sustainable employment ensuring that appropriate evidence is captured.

* To support and motivate clients in their job search activities including, benefits and economic assessments developing realistic individual action plans relating to work and pre-employment training and offering a range of job search support courses that may increase employability.

* To support local recruitment needs including jobs fairs, employer open days, outreach events, redundancy projects delivered on and off-site.

* To deliver employability support under the IPS and SEQF models to both clients and employers adhering to the Fidelity Scales as set within the Fidelity Assurance System and working to the place and train model to ensure clients job start needs are met.

* To organise and co-ordinate employment interviews and referrals for training as necessary to help individuals access sustainable employment.

* To develop and maintain understanding of Government initiatives around supporting disengaged, socially and economically excluded clients in order to work with colleagues to develop appropriate and effective support to meet Government objectives.

* To develop and deliver workshops covering a range of areas including introduction to the service, CV preparation and maintenance, interview techniques, completing application forms, job clubs and other thematic workshops.

* To work with clients to develop and update their CVs and personal statements to support the job application process and make employer introductions through employer engagement where appropriate.

Working in a recruitment or employment advisory environment having supported individuals to achieve employment goals using client action plans

A knowledge of the Welfare to Work benefits system.

Using ICT packages - good knowledge of the Windows and Microsoft Office Suite packages together with an ability to understand and use databases.

Organising own caseload and achieving employment outcome targets.

Understanding of issues that make accessing employment difficult and create barriers.

Supporting legislation/best practice, including information security and data protection

Using different methods of communication to maintain engagement and progress clients into sustainable employment.

Employment Advisor Employment Advisor Employment Advisor Employment Advisor Employment Advisor

National AI Awards 2025

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