Delivery Director

Delivery Director, Events and Exhibitions – London

Leading Global Exhibition, Experiential Events and Display Graphics business seeks an experienced and skilled Delivery Director to take overall responsibility for their Show Ready and Features Project management teams and their associated delivery processes, in the planning & execution of a significant array of Design, Build & Graphics projects on high profile Events and Exhibitions across the UK and Europe.

You must be a proven Account Director or Project Delivery leader with Exhibitions or Graphics Industry experience, accustomed to working in a fast paced, dynamically exciting and fluid environment, as you’ll be leading teams to create some of the most engaging environments in the world, spanning exhibitions, events & sales conferences of all sizes.

This is a new role, pivotal in managing the continued expansion & effectiveness of the Show Ready and Features Project management teams, as you will be the cornerstone of efficient and effective business operations, charged with leading the day-to-day activities of circa 15 geographically diverse personnel, including Structural Designers & Project Managers, ensuring that the department runs smoothly and efficiently, whilst aligning departmental operational goals within the wider Company objectives.

Beyond the daily logistics of managing the team, you will play a crucial role in the business’ strategic planning, working closely with the Sales and Account management teams to develop and implement strategies that enhance operational efficiency and contribute to the Company’s growth, whilst maintaining their standardisation and simplification objectives.

Responsibilities;

• Planning, monitoring, mentoring and leading staff in the day-to-day operations to ensure efficient and effective functioning, with seamless collaboration and coordination across the wider operational teams.
  
  
• Working closely with the Graphics Delivery Director to collaborate on the use of on-site labour, evaluating the efficiency of existing business procedures and implementing improvements to optimise productivity.
  
  
• Developing long-term operational strategies and aligning them with the broader business objectives, whilst setting strategic goals for operational activities to drive the overall growth and profitability of the Company.
  
  
• Communicating policies and directives to managers and staff, fostering a culture of continuous improvement and identifying ways to enhance customer service, satisfaction and a positive experience for all Clients.
  
  
• Managing risks effectively and implementing measures to mitigate potential threats, whilst working as part of the overall Operations team which will include Ops planning, Account Management, Onsite delivery and Venue stakeholder liaison to effectively deliver the overall projects.
  
  Ideally possessing a good working knowledge of venue regulations, you must have leadership experience working within a similar role in a fast paced and rapidly changing environment. You must be proficient with software, including Microsoft Office, have exceptional communication skills and be accustomed to working with multiple stakeholders including Marketing, Creative, Production, Digital & Installation. You will demonstrate a robust and instantly engaging personality, that’s complemented by strong leadership & administrative skills and a very keen eye for detail.
  
  Ideally possessing demonstrable experience within an existing Exhibition Design and Build environment, you’ll be independent, robust and communicative, with a proven ability for managing major Brand Clients, via inhouse/outsource Production environments and installation teams. Ideally, you’ll also have a strong technical appreciation of the Graphics industry, as your teams will be liaising with the Studio and Creative functions on the development of concepts, working closely and collaboratively with other colleagues in the Business to deliver complete and fully integrated project solutions.
  
  Whilst possessing flair, imagination and the energy to multi-task, it is imperative that you have strong operational acumen & an astute Business understanding, displaying a professional approach to work, appearance and leadership, functioning under pressure and remaining calm, with a clear ability to prioritise and to communicate highly effectively at all levels.
  
  In a hybrid role, you will be based from their impressive operation at the London ExCel, managing a diversely located team of Structural Designers & Project Managers, whilst also working away from home periodically to manage/deliver projects across the UK and Europe, so whilst experience is key, flexibility and a sense of humour is also considered essential !
  
  An impressive Global Business with strong market recognition, this is a fabulous opportunity to join a dynamic and empowered team in the continued development of your career potential within the Exhibitions, Events and Graphics arena.
  
  Delivery, Account, Project, Director, Manager, Features, Exhibition, Events, Large Format, Digital, Print, Signage, Wide Format, Display Graphics, Installation, Design and Build, Show Ready, Features, Venue