Cyber Security Specialist - MSP

Job Title: Cyber Security Specialist - MSP

Location: Manchester or Newbury

Salary: £45,000 - £50,000 per annum

Job Type: Permanent, Full Time

At Netteam tX, we deliver tailored IT, cloud, cybersecurity, and automation solutions to over 120 clients across the hospitality and SME sectors. As a dynamic and people-focused MSP, we're proud of our culture built around continual learning, collaboration, and innovation. We don't just support businesses - we shape how they stay secure, agile, and competitive.

We are now looking for a talented Cybersecurity Lead / Specialist to join our growing team and take ownership of our cybersecurity offering. This is a hybrid, hands-on role that blends strategy with technical implementation - ideal for someone who wants to drive real impact across both internal and client environments.

You will be the primary point of expertise for all things cybersecurity at Netteam tX, bridging the gap between strategic planning and operational execution. Working closely with internal teams, clients, and our commercial function. You will be responsible for managing our cyber stack, reviewing and responding to reports and alerts, guiding the helpdesk with remediations, supporting pre-sales engagements, and ensuring we maintain best-practice security standards.

Responsibilities:

Cybersecurity Stack Leadership:

Design, manage, and evolve a comprehensive security stack tailored for SME and hospitality clients
Administer tools such as CrowdStrike Falcon, RoboShadow, Microsoft Defender, ThreatLocker
Evaluate and onboard new security technologies; liaise with vendors
Lead technical onboarding of cyber tools for both internal and client deploymentsIncident Response & Threat Management:

Develop and own incident response playbooks
Act as the lead escalation point for live security incidents
Analyse alerts, threat intelligence, and forensic data from platforms like CrowdStrike and RoboShadow
Conduct root cause analysis and manage remediationCompliance, Risk & Certification Support:

Guide clients through Cyber Essentials/CE+, ISO 27001, and PCI DSS frameworks
Perform regular risk assessments, policy audits, and technical documentation
Ensure evidence gathering, hardening practices, and governance alignments are audit-readyMonitoring, Reporting & Visibility:

Produce internal and client-facing reports detailing security posture, incidents, and improvements
Track remediation tasks and present summaries during QBRs and client meetings
Highlight vulnerability trends and recommend action plansPre-Sales & Client Engagement:

Support pre-sales with risk assessments, scope definition, and technical advisory
Work alongside account managers to position and renew security services
Deliver cyber awareness training, audits, and recommendations to clients at technical and board levelTraining & Internal Enablement:

Act as the cybersecurity subject matter expert across the business
Train the helpdesk team on triage and remediation best practices
Create runbooks, SOPs, and escalation workflowsAbout you:

Essential Skills & Experience:

Proven hands-on cybersecurity experience in an MSP, MSSP, or consulting environment
Strong working knowledge of:
CrowdStrike Falcon - policy config, triage, alerting
RoboShadow or similar - vulnerability workflows
Microsoft Defender, Conditional Access, MFA, Secure Score
Familiarity with frameworks: Cyber Essentials Plus, ISO 27001, PCI DSS
Incident response experience with real-world investigations
Understanding of identity security, patch management, and user awareness training
Excellent written and verbal communication - able to simplify complex concepts for clients
Confident producing clear documentation and reportingDesirable Skills:

Certifications: Security+, SC-200, CEH, ISO 27001 Lead Implementer, PCIP
Penetration testing or red teaming exposure
Experience with SIEM/SOAR platforms (e.g., Microsoft Sentinel)
Familiarity with MSP toolsets (Autotask, IT Glue, Rewst) or automation experiencePersonal Attributes:

Friendly and professional
Excited about tech and thrives on developing understanding of new technologies
Possesses good written and verbal communications skills and the ability to clearly communicate complex technical issues to non-technical clients
Recognises the importance of frequent and clear communications
Feel that every day is a day of learning
Disciplined, with the ability to priortise and execute tasks under pressure
Harnesses pressure to deliver resultsWhy join us?

We make work life balance a normal, not a benefit
A fun and productive place to work
Great team of people to work alongside
Workplace Pension Comprehensive in-house and external training offered
Competitive salary that reflects your skills and experiencePlease click on the APPLY button to send your CV and Cover Letter for this role.

Candidates with experience of: ; Cybersecurity Engineer, Cybersecurity Team Lead, Cybersecurity Manager, Security Engineer, Network Security Engineer, Information Security Analyst, Security Architect, Cybersecurity Specialist, may also be considered