Compliance, Security & Governance Specialist

About the role

Are you passionate about data, security, and helping customers feel confident in what they buy? At Moorepay, we’re looking for a Compliance, Security & Governance Specialist who can bridge the gap between technical expertise and trusted customer relationships.

This is no ordinary compliance role — it’s your chance to sit at the heart of our sales operation, shaping how we communicate our governance, risk, and security posture to clients across the UK.

This is a unique opportunity to combine your technical know-how with your people skills in a dynamic, customer-focused role. You’ll gain exposure to every part of the business — from sales and product to compliance and innovation — while playing a key part in helping customers trust and understand what makes Moorepay secure and compliant.

If you love connecting the dots between technology, governance, and people — and want to make a real impact in a fast-moving environment — we’d love to hear from you.

Key Responsibilities

• Work hand-in-hand with our Sales team to ensure customers receive clear, transparent, and accurate information about Moorepay’s governance and security practices.
  
  
• Serve as the primary contact for all security, compliance, and data-related queries during the sales cycle.
  
  
• Collaborate closely with our Product and Technical teams, turning complex security and compliance concepts into easy-to-understand insights for clients.
  
  
• Review and respond to customer compliance questionnaires — supported by our innovative AI tools to help streamline and speed up the process.
  
  
• Join customer demos alongside Sales, speaking confidently about our approach to data protection, risk management, and governance.
  
  
• Help shape how we communicate compliance, ensuring trust and transparency at every stage of the customer journey.
  
  
• Represent Moorepay and Zellis strengths in accreditations, ESG, disaster recovery, and business continuity during client interactions.
  
  
• Own and complete RFPs, ensuring responses reflect Moorepay’s robust security and compliance standards.
  
  
• Stay current with industry standards, certifications, and regulatory requirements relevant to Moorepay’s offerings.
  
  
• Proactively improve sales enablement through documentation, FAQs, and training on compliance topics.
  
  
• Champion ethical governance and sustainable practices in all sales engagements.
  
  Skills & experience
  
  
• Strong understanding of compliance frameworks (e.g. ISO 27001, GDPR, SOC 2) and risk management principles.
  
  
• Experience supporting sales teams in a technical or compliance-focused capacity.
  
  
• Proven ability to complete RFPs and security questionnaires with precision and clarity.
  
  
• Excellent written and verbal communication skills, especially in translating technical content for non-technical audiences.
  
  
• Familiarity with ESG principles and business continuity planning.
  
  
• Ability to manage multiple priorities and work collaboratively across departments.
  
  Who you are
  
  
• A confident communicator who can explain technical concepts in a clear, customer-friendly way.
  
  
• Someone who thrives in both technical and people-facing environments — equally at ease talking to product engineers or clients.
  
  
• Conscientious, detail-oriented, and naturally curious about how data and governance shape great business relationships.
  
  
• Comfortable discussing data security, compliance frameworks, and governance best practices.
  
  
• Collaborative, approachable, and always ready to lend your expertise to help win customer confidence.
  
  Benefits & culture
  
  Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Sheffield, Birmingham and Kochi (India). We’re passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself!
  
  To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all.
  
  Here’s what you’ll gain if you join our team:
  
  
• A career packed with opportunity, in a stable and growing company.
  
  
• A comprehensive programme of learning and development.
  
  
• Competitive base salary.
  
  
• 25 days annual leave, with the opportunity to buy more. You’ll even get your birthday off as well!
  
  
• Private medical insurance.
  
  
• Life assurance 4x salary.
  
  
• Enhanced pension with up to 8.5% employer contributions.
  
  
• A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure