Join the dynamic team at SYTECH!

SYTECH is a leading provider of digital forensics, consultancy, cybersecurity, training, and accreditation support services. As we expand our operations beyond criminal digital forensics for law enforcement, we are seeking a drivenClient Partnerto develop and maintain strong, trusted relationships with our clients.

Requirements

Key Responsibilities for the role include:

• • • Build and maintain robust relationships with SYTECH’s key account clients, ensuring their needs are understood and met.
    • Act as the primary point of contact and advocate for clients, liaising effectively with internal teams to ensure seamless service delivery.
    • Design tailored proposals and collaborate on service enhancement initiatives.
    • Partner with the Forensic Case Team Manager and Strategic Management Team to align client needs with company objectives.
    • Identify and pursue opportunities for business growth within existing accounts, driving sales and client satisfaction.
    • Proactively address and resolve client issues to maintain high levels of satisfaction.
    • Collect, analyse, and report client feedback and account data to inform continuous improvement efforts.
    • Stay informed about industry trends to provide strategic insights and ensure SYTECH remains at the forefront of client expectations.

Qualifications and Experience:

• • • Proven experience in a client-facing role, such as account management, business development, or a similar position.
    • Excellent interpersonal and communication skills with a strong ability to build rapport and trust.
    • Demonstrated ability to manage multiple clients and projects simultaneously with attention to detail.
    • Strong problem-solving skills and a proactive approach to addressing client needs.
    • Ability to analyse and interpret client data to inform decision-making and improve service delivery.
    • Experience in the digital forensics, cybersecurity, or related fields is an advantage but not essential.
    • Proficiency in Microsoft Office Suite and familiarity with CRM systems.

Additional:

• Travel is a requirement of the role, therefore own vehicle and business insurance is mandatory.

Benefits

What We Offer:

• Comprehensive Training & Mentorship – Empowering you to succeed and grow in your role.
• Flexible Working Arrangements – Tailored to fit your lifestyle and personal needs.
• Employee Assistance Programme – Offering confidential support whenever you need it.
• Free On-Site Parking – Convenient and accessible.
• Engaging Social Events – Building connections through exciting team activities.
• Comprehensive Pension Plan – Securing your future with our retirement benefits.
• Health & Wellbeing Programmes – Prioritising your physical and mental health.
• Casual Dress Code – Enjoy a relaxed and comfortable work environment.

Salary: £25,000 - £36,000 per annum-depending on your experience, skills, and qualifications, plus the opportunity for growth based on your performance and contributions to the role.

Join Us

At SYTECH, we are dedicated to creating a welcoming and inclusive environment where everyone is valued and empowered to contribute to our collective success. We actively encourage applications from individuals with diverse experiences, recognising that varied perspectives strengthen our team and is key to innovation and growth.

If you are excited about this role but do not meet every requirement listed, we still encourage you to apply. You may be the right candidate through your skills, background, and unique insights.

We proudly embrace diversity as an equal opportunity employer, where every hiring decision revolves around qualifications, merit, and business needs—without exception. We understand the importance of accessibility in the application process, so we encourage you to reach out if you need any assistance or have specific requests during your recruitment journey. Your comfort and success are our priorities, so please feel free to let us know how we can support you!

Important Information:

• We're handling this recruitment process in-house, so we kindly ask agencies and recruiters not to contact us about this position. Thank you for your cooperation.