Be at the heart of actionFly remote-controlled drones into enemy territory to gather vital information.

Apply Now

2nd Line Support Engineer

Hereford
7 months ago
Applications closed

Related Jobs

View all jobs

2nd Line IT Support Engineer

IT Field Engineer

2nd / 3rd Line Team Leader

Senior 3rd Line IT Engineer

1st Line Support Analyst

SOC Analyst (2nd Line)

2nd Line Support Engineer
Hereford
Hybrid
3 days in office, 2 days from home
£30,000-£35,000 + 33 Days Holiday + Hybrid Working + Package + Benefits

Excellent opportunity for a confident 2nd Line Support Engineer with stakeholder management experience to join a world renowned business offering a brilliant work/life balance, a varied and interesting day job, and a great benefits package!

This company are relatively new into the UK but are very well established across the EU. They are diversifying their team here and are looking to add a 2nd Line Support Engineer on a permanent basis to the team.

In this role you will provide 2nd Line Support across the UK and Ireland. You'll also provide VIP support to the CEO and CISO who are both based in the UK. You'll join a wider team of Support Engineers but you'll be the very first to be based in the UK, instead of Europe. You'll work 9-5, Monday and Friday, 3 days in the office, 2 from home.

The ideal candidate will be a confident 2nd Line Support Engineer with good stakeholder management experience within a commutable radius of Hereford. Candidates must have Windows 10 & 11 support experience, Microsoft Server (Apply online only) experience, some SQL Server experience, and good Azure support experience.

This is a fantastic opportunity to join a global powerhouse in their field offering a technically fascinating position, variety in your day to day, and plenty of autonomy to stamp your mark on a brand new position to this business!

The Role:
*2nd Line Support
*VIP support / Stakeholder Management
*Joining a wider team of IT Support, but the first in the UK
*9-5, Monday to Friday, Hybrid working (3 in, 2 from home)

The Person:
*2nd Line Support Experience
*Confident dealing with Senior Stakeholders
*Windows experience - 10 & 11, Server (Apply online only), SQL Server, and Azure
*Commutable to Hereford 3 days a week

Reference Number: BBBH(phone number removed)

To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tommy Williams at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates

Subscribe to Future Tech Insights for the latest jobs & insights, direct to your inbox.

By subscribing, you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

Jobs

Cyber Security Hiring Trends 2026: What to Watch Out For (For Job Seekers & Recruiters)

As we move into 2026, the cyber security jobs market in the UK is changing fast. Attackers are scaling up with automation & AI, cloud estates are more complex, & regulators are tightening expectations around resilience & data protection. At the same time, budgets are under pressure & some organisations are consolidating their tech teams. Despite all this, demand for cyber security skills remains strong. Skilled defenders, engineers & leaders are still hard to find, & the stakes are only getting higher. Whether you are a cyber security job seeker planning your next move, or a recruiter building security teams, understanding the key cyber security hiring trends for 2026 will help you make better decisions. This guide mirrors the structure of the AI, biotech, blockchain & cloud articles & is written with SEO in mind for both job seekers & recruiters searching for terms like “cyber security hiring trends 2026”, “cyber security recruitment UK”, “cyber security jobs in the UK” & “SOC analyst roles 2026”.

Jobs

Cyber Security Recruitment Trends 2025 (UK): What Job Seekers Must Know About Today’s Hiring Process

Summary: UK cyber security hiring has shifted from title‑led CV screens to capability‑driven assessments that emphasise incident readiness, cloud & identity security, detection engineering, governance/risk/compliance (GRC), measurable MTTR/coverage gains & secure‑by‑default engineering. This guide explains what’s changed, what to expect in interviews, & how to prepare—especially for SOC analysts, detection engineers, blue/purple teamers, penetration testers, cloud security engineers, DFIR, AppSec, GRC & security architecture. Who this is for: SOC & detection engineers, security operations leads, DFIR analysts, penetration testers/red teamers, purple teamers, AppSec/DevSecOps engineers, security architects, cloud security engineers, identity/IAM engineers, vulnerability managers, GRC/compliance specialists, product security & security programme managers targeting roles in the UK.

Jobs

Why Cyber Security Careers in the UK Are Becoming More Multidisciplinary

Cyber security used to be viewed primarily as a technical discipline: firewalls, encryption, intrusion detection, penetration testing. In the UK today, it’s far broader. Organisations now face complex legal frameworks, ethical dilemmas, human-behaviour risks, communication challenges & usability hurdles. This shift means cyber security careers are becoming more multidisciplinary. From protecting NHS patient records to defending financial services, securing supply chains & safeguarding national infrastructure, cyber security now touches every sector. Employers increasingly want professionals who understand law, ethics, psychology, linguistics & design alongside traditional technical skills. In this article, we’ll explore why UK cyber security careers are expanding in this way, how these five disciplines shape the profession, and what job-seekers & employers need to know to thrive in this new landscape.

🍪 We use cookies to enhance your browsing experience on our website. By continuing to use this site, you consent to the use of cookies as described in our Cookie Policy. You can review our Cookie Policy for more information.