2nd Line SD-WAN Support Engineer - SC Clearance - Birmingham

Birmingham
11 months ago
Applications closed

Related Jobs

View all jobs

2nd Line IT Engineer

2nd Line Support

1st/2nd Line IT Technician

Network Engineer

IT & Digital Support

IT Technician

We are looking for 2nd Line SD-WAN Support Engineer based in Birmingham. You'll play a crucial role in providing technical support for SD-WAN services, ensuring smooth network operations, and troubleshooting complex issues. Salary ranges between £28K - £35K + 15% Shift Allowance. This role requires full-time on-site and SC Clearance.

You will be providing direct 2nd line technical support for my client's SD-WAN services.

Responsibilities include:

  • Monitor and manage network events via orchestrator tools.
  • Provide proactive network support and incident diagnosis.
  • Develop knowledge articles and share expertise within the team.
  • Contribute to continual service improvement and performance optimization.
  • Handle customer escalations, perform remote diagnostics, and implement approved changes.

    Skills and Experience:

  • Solid understanding of network protocols and concepts.
  • Experience with Cisco SD-WAN (vManage, LiveNX, Elastic monitoring tools).
  • Familiarity with MS Service Centre Support tools.
  • Working knowledge of Cisco technologies, including routing and IP protocols.
  • Experience supporting Windows and Linux platforms, including patching and maintenance.
  • Awareness of cybersecurity practices and security monitoring in operational environments.
  • Experience in WAN support

    This role requires SC Clearance, so you would need to either hold active SC Clearance or be eligible for Clearance - Sole British nationality is essential for this role due to the nature of the projects.

    Please apply for immediate interview!

    CBSbutler is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. CBSbutler is an Equal Opportunities employer and we encourage applicants from all backgrounds

Subscribe to Future Tech Insights for the latest jobs & insights, direct to your inbox.

By subscribing, you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

Jobs

Penetration Tester Jobs in the UK: What Employers Actually Want in 2026

The demand for skilled professionals in cyber security has never been higher, and penetration testers sit at the very heart of this rapidly evolving industry. As organisations across the UK continue to digitise their operations, protect sensitive data, and defend against increasingly sophisticated threats, the need for ethical hackers has grown dramatically. If you are considering a career in this field—or looking to advance within it—it is essential to understand what employers are really looking for in 2026. This guide breaks down the current expectations, required skills, certifications, and practical experience that can help you stand out in a competitive job market.

Jobs

SOC Analyst Jobs UK 2026: Salaries, Skills & How to Get Hired

Cyber security is one of the UK's fastest-growing career paths — and SOC analyst is where most people begin. It's in high demand, genuinely accessible, and you don't need a degree or years of experience to get started. But knowing what UK employers actually want in 2026 — what they pay, which certs matter, and how to stand out — is a different matter. This guide covers all of it.

Careers

How Many Cyber Security Tools Do You Need to Know to Get a Cyber Security Job?

If you are trying to build or move forward in a cyber security career, it can feel like the list of tools you are expected to know never ends. One job advert asks for SIEM platforms, another mentions penetration testing tools, another lists cloud security, threat intelligence platforms, endpoint detection, scripting languages and compliance frameworks. Scroll LinkedIn and it gets worse. Everyone seems to “know” dozens of tools, certifications and platforms. Here is the reality most cyber security hiring managers agree on: they are not hiring you because you know every tool. They are hiring you because you understand risk, can think like an attacker and a defender, follow process, communicate clearly and make good decisions under pressure. Tools matter — but only when they support those outcomes. So how many cyber security tools do you actually need to know to get a job? For most job seekers, the answer is far fewer than you think. This article explains what employers really expect, which tools are essential, which are role-specific and how to focus your learning so you look credible, not overwhelmed.

🍪 We use cookies to enhance your browsing experience on our website. By continuing to use this site, you consent to the use of cookies as described in our Cookie Policy. You can review our Cookie Policy for more information.