2nd Line MSP Engineer

City of London
11 months ago
Applications closed

Related Jobs

View all jobs

2nd Line IT Engineer

2nd Line Support Engineer

2nd Line Support

1st/2nd Line IT Technician

IT Infrastructure Engineer

IT & Digital Support

Level 2/3 IT Engineer - Office-Based

Are you a tech-savvy problem solver ready to take your skills to the next level? A fast-growing, award-winning Managed Service Provider (MSP) is seeking a Level 2/3 IT Engineer to join a dynamic, collaborative team delivering cutting-edge IT solutions across cloud, cybersecurity, VoIP, and more.

💼 What You'll Be Doing:

Provide expert support for complex technical issues across networks, firewalls, and virtual environments.

Lead escalated tickets, ensuring fast and effective resolutions.

Manage and implement IT projects-cloud migrations, infrastructure upgrades, and security improvements.

Use tools like Autotask, Salesforce, 3CX, and PowerShell to streamline support and automate workflows.

Support and mentor junior engineers, sharing knowledge and best practices.

Maintain strong client relationships and exceed service expectations using ITIL principles.

🛠️ What You Bring:

5+ years in an MSP environment, handling advanced technical support and project delivery.

Strong experience with Windows Server, Office 365, Azure, Hyper-V/VMware, and SonicWall/firewalls.

Proficiency in automation tools like Power Automate and scripting with PowerShell.

Familiarity with billing and workflow setups in Autotask and Salesforce is a big plus.

Relevant certifications: ITIL, Microsoft (Azure/O365), CompTIA, Cisco (CCNA) preferred.

If this sounds like a great fit then please do APPLY!

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy

Subscribe to Future Tech Insights for the latest jobs & insights, direct to your inbox.

By subscribing, you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

SOC Analyst Jobs UK 2026: Salaries, Skills & How to Get Hired

Cyber security is one of the UK's fastest-growing career paths — and SOC analyst is where most people begin. It's in high demand, genuinely accessible, and you don't need a degree or years of experience to get started. But knowing what UK employers actually want in 2026 — what they pay, which certs matter, and how to stand out — is a different matter. This guide covers all of it.

How Many Cyber Security Tools Do You Need to Know to Get a Cyber Security Job?

If you are trying to build or move forward in a cyber security career, it can feel like the list of tools you are expected to know never ends. One job advert asks for SIEM platforms, another mentions penetration testing tools, another lists cloud security, threat intelligence platforms, endpoint detection, scripting languages and compliance frameworks. Scroll LinkedIn and it gets worse. Everyone seems to “know” dozens of tools, certifications and platforms. Here is the reality most cyber security hiring managers agree on: they are not hiring you because you know every tool. They are hiring you because you understand risk, can think like an attacker and a defender, follow process, communicate clearly and make good decisions under pressure. Tools matter — but only when they support those outcomes. So how many cyber security tools do you actually need to know to get a job? For most job seekers, the answer is far fewer than you think. This article explains what employers really expect, which tools are essential, which are role-specific and how to focus your learning so you look credible, not overwhelmed.

What Hiring Managers Look for First in Cyber Security Job Applications (UK Guide)

If you want to stand out in the highly competitive world of cyber security job applications, you need to understand what hiring managers look for before they even finish reading a CV. Cyber security hiring managers scan applications quickly and with specific priorities in mind. They assess not just your technical ability, but your judgement, professionalism, clarity, risk awareness and evidence of impact. This guide explains what hiring managers look for first in cyber security applications across roles like Security Analyst, Security Engineer, Penetration Tester, Incident Responder, Security Architect, Governance Risk and Compliance specialists and Cloud Security positions. Use this as a practical, step-by-step checklist to sharpen your CV, LinkedIn profile, cover letter and portfolio before you apply on www.cybersecurityjobs.tech .