Future Tech Jobs Future Tech Jobs

Service Manager

MRJ Recruitment
Hd22Xb, HD2 2XB, United Kingdom
2 weeks ago
£65,000 – £70,000 pa

Salary

£65,000 – £70,000 pa

Job Type
Permanent
Work Pattern
Part-time
Work Location
Hybrid
Seniority
Senior
Posted
14 May 2026 (2 weeks ago)
Share
Save job
Create job alert

Service Manager | up to £70k | 1 day per week in Huddersfield or Manchester

We’re working with a long-standing UK organisation undergoing continued investment in its technology operations and service maturity. They’re now appointing a senior IT Service Manager to strengthen operational governance and drive service excellence across the business.

You’ll own key operational processes including incident management, service controls and risk mitigation, working alongside senior technical and delivery stakeholders to ensure systems remain stable, secure and scalable.

Key responsibilities

  • Own and lead technical incident management (including P1/P2 incidents and out-of-hours escalation)
  • Act as incident commander during major incidents, managing communications and mitigation strategies
  • Define, maintain and report on SLAs, SLOs and service health metrics
  • Oversee service desk triage processes, priorities and ceremonies
  • Lead cyber incident response and vulnerability remediation across the tech estate
  • Support audit readiness and compliance (ISO 27001 and related frameworks)
  • Partner with engineering and product teams on service improvement and capacity planning

What we’re looking for

  • 5+ years’ experience in IT / Technology Service Management, Incident Management or similar
  • Strong knowledge of ITIL practices (incident, problem, change, service level management)
  • Proven experience running major incidents and out-of-hours support models
  • Hands-on experience with vulnerability management and cyber security processes
  • Familiarity with ISO 27001 / SOC 2 environments and working with audits
  • Experience with ITSM tools (e.g. Jira Service Management, ServiceNow)
  • Comfortable producing dashboards and service reporting (Power BI, Jira, Confluence, etc.)

If interested, apply directly through LinkedIn or drop me a message!

Related Jobs

View all jobs

Intruder Security Service Desk Manager

Fire and Security Careers Da40Dp, DA4 0DP, United Kingdom
£50,000 – £60,000 pa On-site

Senior DevOps Consultant

Exponential-e London, United Kingdom
On-site Clearance Required

IT Security Analyst – Incident Response & Vulnerability Management

Operations Resources Cardiff, Cymru / Wales, CF10 2AF, United Kingdom
Hybrid

Category Manager - Indirect (12-month - Maternity Cover)

Entrust London, United Kingdom
On-site

Vendor Sales Manager (Cyber Security)

Northamber Basingstoke, United Kingdom

IT Manager

Reed Ss179Fa, United Kingdom
£70,000 – £75,000 pa On-site

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

Products

Where to Advertise Cyber Security Jobs in the UK (2026 Guide)

Where to advertise cyber security jobs UK in 2026: the specialist boards, communities and channels that reach offensive, defensive and GRC security talent. The candidate pool is small, heavily vetted and in high demand across government, financial services, critical national infrastructure and the private sector simultaneously. Many of the strongest candidates hold active security clearances, are not actively job-searching through general platforms, and move primarily through specialist networks and trusted referrals. General job boards reach a broad audience but lack the specificity that security professionals expect. Specialist platforms, government-affiliated channels and cleared candidate networks each serve a different part of the market. This guide, published by CybersecurityJobs.tech, covers where to advertise cyber security roles in the UK in 2026, how the main platforms compare, what employers should expect to pay, and what the data says about hiring across different role types.

Jobs

Cyber Security Jobs UK 2026: What to Expect Over the Next 3 Years

Cyber Security Jobs UK 2026: roles, salaries and the threat intelligence, cloud security and zero-trust hiring trends shaping UK cyber careers. Cyber security is one of the few sectors where demand for talent has never once dipped. Every major technological shift of the past decade — cloud migration, remote working, AI adoption, the proliferation of connected devices — has expanded the attack surface that security professionals are expected to defend. And every expansion of that attack surface has generated more jobs. But the cyber security jobs market of 2026 is not simply a larger version of what it was three years ago. It is a structurally different market. The threats have evolved, the technologies used to combat them have changed, the regulatory environment has tightened considerably, and the roles being created reflect all of that. A job seeker who understands only the cyber security landscape of 2023 is already working with an outdated map. The candidates who will thrive over the next three years are those who understand where the sector is heading — which specialisms are attracting the most investment, which technologies are reshaping defensive and offensive security practice, and how the definition of a cyber security professional is broadening well beyond the traditional image of a network defender in a SOC. This article breaks down what the UK cyber security jobs market is likely to look like through to 2028 — covering the titles emerging right now, the technologies driving employer demand, the skills that will matter most, and how to position your career ahead of the curve.

🍪 Basic, anonymous analytics (aggregate counts only, never shared) are always on. Accept to also enable third-party tools — Google Analytics, Microsoft Clarity, Mixpanel, Leadfeeder — which help us match you with relevant Cyber Security roles. We never sell your data or use it for cross-site advertising. See our Cookie Policy.