Senior IT Technician

Senior IT Technician

Fully onsite

We are currently recruiting for an experiencedSenior IT Technician to join a busy and supportive IT team within a well-established educational environment.

Working closely with the IT Manager, you will play a key role in ensuring the school's technology infrastructure and digital services operate efficiently, providing exceptional support to staff and students while helping to maintain a secure and reliable IT environment.

• Provide high-quality 1st, 2nd and 3rd line IT support across the school.
• Work alongside the IT Manager to ensure all IT systems and digital services remain available and secure.
• Administer Microsoft 365 services and support end users.
• Manage Active Directory (Azure and on-premises), Group Policy and AD Federation Services.
• Support Microsoft Teams and SharePoint within a classroom environment.
• Deploy and manage devices using SCCM, Intune and Windows Autopilot.
• Support VMware virtual server infrastructure.
• Maintain Windows Server and desktop operating systems.
• Assist with data protection, cyber security and safeguarding compliance.
• Produce and maintain clear technical documentation and user guides.
• Keep up to date with emerging technologies and developments within the education sector.

We're looking for someone who has:

• Previous experience in a Senior IT Technician or similar IT Support role.
• Excellent customer service and communication skills.
• Strong Microsoft 365 administration experience.
• Experience with Azure Active Directory and on-premises Active Directory.
• Knowledge of Microsoft Teams and SharePoint administration.
• Experience with SCCM, Intune and Windows Autopilot.
• VMware virtualisation experience.
• Good understanding of Windows Server and Windows desktop operating systems.
• Strong awareness of cyber security and data protection best practices.
• The ability to create and maintain high-quality technical documentation.
• Fluent written and spoken English.

Senior IT Technician

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

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