Security Engineer II, Specialized Businesses Security, External Vulnerability Operations

This individual will be working with external security researchers and Amazon teams to secure Amazon’s public-facing devices and services. In this role, you will be responsible for ensuring vulnerabilities are remediated with urgency by partnering with service teams, ensuring what is learned through disclosure and mitigation improves the security of Amazon’s device and software development life cycle. This role will provide you with challenging leadership and technical opportunities and the chance to grow Amazon’s Bug Bounty and Threat Intelligence programs into the best on planet Earth.

You will be in direct contact with teams in a variety of business verticals, giving you firsthand knowledge about how Amazon is built and how it operates at a deep, technical level. Additionally, you will leverage the knowledge you gain about Amazon to find new ways to drive improvements to Customer relationships, services, processes, and technologies throughout the company, with the goal of ensuring the continued safety and security of our customers.

You will use your technical skills to triage disclosed risks and collaborate with customers and security researchers to maintain and raise Amazon’s high security bar. You’ll be backed up by a team of highly skilled security engineers all working with a singular focus of maintaining customer trust and security. You must demonstrate resilience and navigate ambiguous situations with composure and tact. Above all else, a strong sense of Customer Obsession is necessary to focus on the goal of keeping Amazon and its customers secure with the highest priority.

Key job responsibilities
- Triage externally disclosed hardware and service security issues, suggest fixes, and collaborate with builder teams for remediation

- Identify risk trends in Amazon devices and services, and collaborate with builder teams for remediation

- Automate manual processes to streamline security work

- Lead improvements to Amazon programs and processes

- Write and deliver high-quality documents for technical and non-technical audiences

- Manage relationships with Customers and security researchers