NEC Housing Analyst

Royal Docks
6 hours ago
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NEC Housing Analyst

Organisation: Newham Council

Contract Type: Interim / Contract

Rate: Market rate – please specify hourly rate on application

Role Purpose

Newham Council recognises the critical role technology and data play in improving services, increasing efficiency, and delivering value for money. The NEC Housing Analyst will form part of the Business Systems and Management Information (BSMI) function, applying strong technical expertise alongside a deep understanding of Housing services.

The postholder will work collaboratively with service managers and stakeholders to deliver high‑quality Business Intelligence, ensuring accurate reporting, meaningful insight, and a robust evidence base to support operational and strategic decision‑making.

Key Responsibilities

* Develop and enhance the Business Intelligence service for Housing, ensuring it is professional, people‑centred, and aligned with council priorities

* Produce accurate and timely reporting that reflects service activity using:

* Standard functionality within NEC Housing systems

* Bespoke SQL queries

* Dashboards and analytical tools

* Translate service requirements into effective data and reporting solutions

* Develop and maintain an evidence base to support Executive Directors and senior leaders in policy formulation and implementation

* Work closely with Housing and corporate stakeholders to improve service performance through insight and data

* Ensure all reporting and BI activity complies with information security legislation and council policies and procedures

* Contribute to continuous improvement of BI practices across the service

Essential Skills & Experience

* Extensive knowledge of the NEC Housing System, particularly back‑end functionality for:

* Allocations

* Housing Advice

* Estates

* Strong practical experience with:

* Power BI

* SSRS

* SQL

* Proven experience delivering business intelligence and reporting solutions in a complex service environment

* Ability to engage effectively with non‑technical stakeholders and understand service needs

* Strong analytical, problem‑solving, and communication skills

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