IT Systems Administrator

Location: Saffron Walden
Job Type: Permanent
Hours: Monday-Friday, 9.00-17.30
Salary: Competitive
Job Reference: 35905

Polytec are looking for a full time, office based, IT Systems Administrator to support, maintain and enhance our Saffron Walden based clients software, hardware and network infrastructure. This is a hands-on, business-critical role ensuring that all internal IT systems run smoothly, securely and efficiently as they continue to scale.

Responsibilities:

• Install, configure and maintain company software and hardware
  
• Manage network servers, storage solutions and internal technology tools
  
• Set up user accounts, workstations and access controls
  
• Monitor system performance and ensure platform uptime
  
• Troubleshoot IT issues and resolve outages quickly
  
• Implement and maintain cybersecurity protocols, including firewalls and backups
  
• Upgrade systems with new software releases, patches and hardware
  
• Produce and maintain technical documentation, IT policies and training materials
  
• Train employees on company software tools (e.g. password-management systems)
  
• Establish and maintain a documented IT security policy
  
• Ensure CCTV and digital security infrastructure is correctly configured and operational
  
  Requirements:
  Essential
  
• Experience in IT support, IT administration or systems management
  
• Strong understanding of hardware, software and networking fundamentals
  
• Ability to diagnose and resolve technical issues independently
  
• Knowledge of cybersecurity best practices
  
• Strong organisational skills and attention to detail
  
• Good communication skills, including the ability to train non-technical staff
  
• Proactive mindset with the ability to manage workload across multiple systems
  Desirable
  
• Some web development experience or interest
  
• Computational/electronics hardware experience or interest
  
• Experience with CCTV or access-control technologies
  
• Familiarity with Linux systems, cloud platforms or virtualisation
  
• Previous experience in a start-up or fast-paced technical environment
  
• Ability to produce and maintain IT documentation and policies
  
  Please contact us as soon as possible for more details or apply below