IT Support Technician

Exciting opportunity to join a growing business based in Oxford as an IT Support Technician, offering up to £29,000 plus excellent benefits and career development opportunities

The role

As IT Support Technician, you'll be responsible for:

• supporting internal customers with IT requests, managing / updating tickets
• troubleshooting day to day software, hardware and connectivity issues
• setting up computers, mobile devices and software
• escalating complex issues to senior members of the team
• maintaining records and documentations, as well as ensuring that IT equipment is stored/dispatched in efficiently

About you

Applicants for the IT Support Technician role will have:

• excellent written and verbal communication and customer service skills with a friendly and helpful approach
• strong attention to detail and an analytical mindset suited to troubleshooting / fault finding
• familiarity (and ideally hands-on/office experience) with Windows 11, M365, Active Directory, Entra ID, cyber security, general networking
• flexibility and willingness to work in an office based environment, and a valid driving licence for occasional travel to other sites

On offer

Salary of up to £29,000 DOE plus excellent benefits

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: