IT Operations Manager

IT Operations Manager

Offering Circa £45,000 - £60,000 Plus Excellent Benefits (Hybrid)

Our client is an established and well-respected business based in the Harrogate area. Due to continued growth, we are exclusively sourcing an IT Operations Manager to manage their IT operations. The successful candidate will provide technical expertise and strategic leadership to safeguard our client’s IT infrastructure, ensuring it is secure, efficient, and aligned with business objectives.

The IT Operations Manager will be the key contact to the business for all day-to-day operations. In addition, they will be responsible for IT strategy, identifying IT improvements, reviewing processes and systems, and project delivery. Utilising external expertise when required to ensure the business has specialist skills to deliver individual projects. The successful candidate will have an opportunity to add genuine value and lead IT initiatives.

IT Operations Manager - Key Responsibilities

• Oversee and manage the company’s IT infrastructure, including networks, servers, cloud services and end user devices.
  
  
• Develop and enforce comprehensive security policies and strategies.
  
  
• Collaborate with other departments to enhance overall system security.
  
  
• Stay updated on the latest security threats and solutions.
  
  
• Develop and manage IT budgets ensuring cost effective solutions.
  
  
• Oversee incident response and disaster recovery plans, providing IT training and awareness for employees onsite and remotely.
  
  
• Provide technical support and guidance to internal teams, ensuring minimal downtime and effective IT service delivery.
  
  
• Ensure IT services align with business needs, driving efficiency and performance improvements, leading IT projects including systems upgrades, migrations and deployment.
  
  
• Develop and implement cybersecurity strategies and policies, supporting multiple sites, to identify and mitigate cybersecurity risks.
  
  
• Conduct regular security assessments, penetration testing and vulnerability scans.
  
  IT Operations Manager- Skills & Experience
  
  
• Hands-on Microsoft 365 Administration skills and experience, highly desirable.
  
  
• Solid IT Operations exposure with experience of identifying IT & Security improvements and leading these projects.
  
  
• Experience with network security, firewalls, endpoint protection and cloud security.
  
  
• Experienced supporting a SAAS platforms, providing remote management and monitoring services.
  
  
• Familiarity with compliance standards such as GDPR and Cyber Essentials.
  
  
• Strong problem-solving skills with an ability to manage multiple projects simultaneously.
  
  
• Excellent communication and stakeholder management skills.
  
  The IT Operations Manager position is offering circa £45,000 - £60,000 basic salary plus excellent benefits for the successful candidate. This is a full-time, permanent position, based at our client’s Harrogate office with flexibility to work 1-2 days homebased per week.
  
  All successful candidates will be contacted within 5 days of application for the position IT Operations Manager, This vacancy is being advertised by Technical Prospects Ltd. The services advertised by Technical Prospects Ltd are those of an Employment Agency