IT Officer

Our client, a leading charity, is looking for an enthusiastic IT Officer to join their established IT team.

This is a fantastic opportunity for someone with solid experience in Microsoft 365 administration, SharePoint support, and IT governance who wants to work in a collaborative and forward-thinking environment.

You’ll play a vital role in maintaining and improving the organisation’s IT systems and ensuring compliance with data security policies and training staff, while enjoying hybrid working, a competitive salary, and a generous benefits package.

Key Responsibilities

• Provide day-to-day IT support across the organisation, ensuring smooth operation of systems and software.
• Manage and maintain Microsoft 365, SharePoint, and related cloud-based systems.
• Act as the main contact for external IT suppliers and service providers.
• Deliver IT training sessions and create clear user guides and documentation.
• Oversee IT asset management, including maintaining an accurate IT asset register.
• Support onboarding and offboarding processes, ensuring staff have the right access and tools.
• Contribute to IT policy development and ensure data security compliance across all systems.
• Participate in technology working groups to help shape IT strategy and delivery.

About You

• Proven experience in Microsoft 365 administration and SharePoint site management.
• Strong understanding of information security and data governance principles.
• Confident communicator with the ability to engage non-technical staff.
• Experienced in managing external IT suppliers and ensuring service delivery.
• Excellent organisational skills with a proactive and solution-focused approach.
• Able to train and support staff across departments in IT systems and best practice.

Desirable Experience

• Degree-level qualification or equivalent practical experience.
• Experience working in Charity, healthcare, education, or membership-based organisations.
• Working knowledge of asset management systems and O365 structures.

Benefits

• Hybrid working (London-based office)
• Excellent pension scheme
• Professional development and training opportunities
• Supportive, inclusive culture