Inside Sales Representative

Job title: Inside Sales Representative

Location: Nottingham or St Albans

Salary: £26,000 – £30,000 + £6,000 commission
Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program

 About the Role

Are you ready to accelerate your career in tech sales? As an Inside Sales Representative at XMA, you’ll be at the heart of our growth strategy - engaging clients, managing accounts, and driving revenue through phone, email, and digital platforms. No face-to-face meetings required - just your ability to build trust, educate, and advise in a fast-moving IT landscape.

You’ll work closely with vendors and distributors, delivering a polished, customer-centric experience while identifying new opportunities and guiding clients toward tailored solutions.

Established in the 80’s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we’re an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector.

We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt, and deliver on real-life outcomes. We collaborate closely to bring that positive impact home.

 Key Responsibilities: Inside Sales Representative

Customer Engagement: Respond to inbound enquiries, conduct cadence meetings, and build strong stakeholder relationships.
Proactive Sales: Drive new business through outreach, upselling, and vendor engagement.
Sales Operations: Manage quoting, order processing (especially over £2,500), and ensure 95% quote-to-order conversion.
Reporting: Maintain accurate CRM records and support BI-integrated reporting.
Collaboration: Work cross-functionally with procurement, technical, and sales teams.
Strategic Input: Stay informed on market trends and represent XMA professionally at events.
 What We’re Looking For: Inside Sales Representative

Essential:

Level 3 qualifications (A-levels or equivalent) including English and Maths
Proven success in sales and target-driven environments
Strong communication and relationship-building skills
Comfortable with lead qualification, outbound calls, and closing deals
Familiarity with IT products (such as cloud services, networking, cybersecurity or hardware/software solutions) and sales processes

Desirable:

Degree in Business, Marketing, or IT
Experience with VARs/MSPs and IT distribution models
CRM proficiency and consultative selling skills
Diagnosing client pain points and aligning solutions

We’re proud to be recognised as a Disability Confident Level 3 Employer—the highest level in the UK Government’s scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role.

We are registered Disability Confident Employer (Level 3) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is (url removed), we will be happy to action your requests.

Keywords: Inside Sales, IT Channel Sales, B2B Sales, CRM Management, IT Solutions, Upselling, Tech Sales, Vendor Engagement, Sales Pipeline, Internal Sales