Head of IT Service

Proactive Appointments
London, United Kingdom
Today
£75,000 – £85,000 pa

Salary

£75,000 – £85,000 pa

Seniority
Director
Posted
18 Aug 2026 (Today)
Head of IT Service | Contract

An excellent contract opportunity for an experiencedHead of IT Services to join a highly regulated organisation in a senior technology leadership role.

Hybrid working

Inside IR35

You’ll lead IT Service & Operations across the UK, ensuring services are resilient, secure, well-governed and aligned to business needs within a global technology environment.

Key Responsibilities
  • Lead IT Service Management, SIAM and multi-supplier environments
  • Drive service performance, governance and continual improvement
  • Oversee Major Incident and Problem Management
  • Manage suppliers, risk, controls and regulatory compliance
  • Lead Business Continuity and Operational Resilience
  • Support IT policy and Information Security governance
  • Lead and develop the IT Service & Operations team
About You

You’ll be an accomplished IT leader with strong ITSM experience in a regulated environment, ideally with expertise in SIAM, governance, operational resilience and multi-vendor service delivery.

Strong stakeholder management, leadership and communication skills are essential, alongside the ability to combine strategic oversight with hands-on operational delivery.

Contract | Senior Technology Leadership | Regulated Environment

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation

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