Customer Success Consultant

83zero
United Kingdom
2 weeks ago
£75,000 – £76,000 pa

Salary

£75,000 – £76,000 pa

Posted
30 Mar 2026 (2 weeks ago)

Customer Success Engineer - SASE

United Kingdom (Remote / Hybrid)

12-Month Fixed-Term Contract

£75,000 per annum

Full-time

The Opportunity

We're hiring a Customer Success Engineer (SASE) to join a global cybersecurity leader on a 12-month FTC in the UK.

This is a hands-on, customer-facing engineering role where you'll support enterprise clients in deploying, optimising and scaling SASE and cloud security solutions.

This role requires prior experience working with SASE technologies. It's not a step-up or learning-on-the-job position.

What You'll Be Doing

Acting as the primary technical contact for enterprise customers

Supporting implementation and integration of SASE solutions

Driving adoption and optimisation of cloud security platforms

Troubleshooting complex networking and security issues

Managing escalations and coordinating with engineering teams

Advising on SASE best practices and security governance

Identifying risks and supporting mitigation strategies

Building deep expertise across the SASE stack

What We're Looking For

Experience

5+ years in a technical role such as:

Security Engineering

Network Engineering

Technical Consulting

Post-sales / Customer Engineering

Strong customer-facing experience in enterprise environments

Proven hands-on experience with SASE solutions (essential)

Technical Skills

Strong understanding of SASE architecture and components

Solid networking fundamentals

Experience with firewalls, routers, switches and VPNs

Knowledge of CASB, SWG, ZTNA and DLP technologies

Routing protocols (BGP, OSPF, EIGRP)

Experience with IPSEC, SSL, PKI

Authentication protocols (SAML, SSO, LDAP, RADIUS)

Linux knowledge (Bash or Python beneficial)

Why Apply?

Work with cutting-edge SASE and cloud security technology

Exposure to large-scale enterprise environments

High-impact role supporting critical security infrastructure

Fast-paced, international environment

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