Credit Control Administrator

Credit Control Administrator

Cwmbran

Salary: £24,000 – £26,000 + Benefits (DOE)

Join a Market-Leading Organisation!

An exciting opportunity has arisen to join a thriving, industry-leading business based in Cwmbran. As the company continues to grow, they are seeking a professional and detail-oriented Credit Control Administrator to support their established and high-performing Credit Control Team.

This role is ideal for someone returning to accounts after a career break, perhaps to raise a family or for a candidate who has recently started their AAT qualification and is eager to kick-start their career in finance. The ideal applicant will have some exposure to accounts administration or customer service, ideally within a credit control function.

Key Responsibilities:

Managing customer accounts and supporting credit control processes

Chasing overdue payments and resolving invoice disputes

Liaising with clients and internal teams to ensure smooth payment processes

Maintaining accurate financial records

Producing aged debt and cash flow reports

Responding to queries via the shared team inbox

Recording and communicating customer terms of purchase

Handling incoming calls and assisting with queries

Calculating and issuing customer claims, verifying accuracy, and investigating discrepancies

Supporting the wider finance team with ad hoc tasks

Essential Skills & Experience

Previous experience in a finance admin or credit control role (preferred)

Excellent communication skills, both written and verbal

Strong organisational skills and attention to detail

Proactive, flexible attitude with a willingness to support the team

Ability to work independently and collaboratively

Comfortable in a fast-paced and evolving environment

Proficient in Microsoft Office, especially Excel

Enthusiastic and eager to learn and grow within the role

What’s in It for You?

Modern, state-of-the-art office (this is an office-based role)

Comprehensive training on internal systems

Clear progression and career development opportunities

Hybrid working: 1 day per week from home after probation

A fantastic opportunity with a reputable South Wales employer

Employee Benefits Package

Company pension scheme

Employee discounts and cashback platform

Free on-site parking

Cycle to Work scheme

Health & Wellbeing Programme (including Health Cash Plan, EAP, subsidised smartwatch)

Enhanced maternity and paternity leave

Additional leave entitlements (bereavement, enhanced holidays)

Regular company events and social activities (quarterly events, prize draws)

If you're a motivated candidate looking to build a career in finance and want to join a supportive and dynamic team, get in touch today for more details and secure your interview ASAP