Cloud Support EngineerLondon | Circa £40,000 - £45,000 | Office-based with occasional travel
Looking for a role where you can do more than just clear tickets?
We're working with a small, growing MSP that's looking for a Cloud Support Engineer to play a key role across client support, cloud infrastructure, networking and day-to-day service delivery.
You'll be working closely with experienced engineers and the Managing Director, supporting a variety of client environments across Microsoft cloud technologies, infrastructure and security. It's a hands-on role where you'll have the opportunity to improve systems, contribute ideas and make a genuine impact.
What you'll be doing- Supporting Microsoft 365 and cloud environments
- Managing and troubleshooting networking and firewall issues
- Supporting infrastructure, security and endpoint technologies
- Acting as an escalation point for more complex technical issues
- Helping improve processes, documentation and service delivery
- Building strong relationships with clients and understanding their requirements
- Assisting with the coordination of engineering activities and internal projects
What they're looking for- Previous MSP, helpdesk or IT support experience
- Strong Microsoft 365 and Windows administration skills
- Good understanding of cloud technologies and infrastructure
- Experience with networking and firewalls (FortiGate would be ideal)
- Knowledge of Conditional Access and SharePoint
- Ability to work independently and take ownership of issues
Experience with MDM platforms or Power BI would be beneficial but isn't essential.
Why apply?This is a great opportunity to join a business where you'll have visibility, responsibility and the chance to broaden your technical skills across a wide range of technologies and client environments.
You'll be joining a collaborative team where your ideas are valued and where there's genuine scope to grow as the business continues to evolve.
For further details, please contactJon.Brass @Circle Recruitment.com
Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them.Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment.
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