Group Network and Implementation Engineer
This role involves administering and maintaining Topps Tiles' corporate IT network infrastructure, including switches, routers, firewalls, and wireless systems, while providing 3rd-line technical support. The engineer will lead network projects, implement IT solutions across retail sites and head office, ensure security compliance, and support service continuity through proactive monitoring and documentation. They will also mentor service desk staff, manage vendor relationships, and drive process improvements across a multi-site retail environment.