Job Description
Job Purpose
The Technology Business Analyst (Tech BA), will bridge the gap between business needs and technology solutions, playing a crucial role in supporting and optimising our technology-driven solutions. The Tech BA will work on multiple deliveries across our digital platforms supporting Transformation projects as an enabler for consolidation and removing tech debt. They will help enhance our applications to streamline operations and support innovation across Fastmarkets.
This role demands a unique combination of strong technical skills, effective communication, and the ability to navigate the complexities of a dynamic environment from both a technology and stakeholder perspective.
Key Interfaces
· Chief Technology and Information Officer (CTIO)
· Chief Technology Officer (CTO)
· Chief Operating Officer (COO)
· Chief Product Officer
· Heads of Editorial and Pricing
· Product Directors
· Product Managers
· Information Security officers
· Engineering Managers
· Site Reliability Engineering
· Technology Project Managers
· Developers
· QAs
· Scrum Masters
Qualifications
Knowledge, Experience and Skills
We are looking for an individual who is highly motivated, driven, and has a passion to be part of a fast-paced, successful team.
Fundamentals
· Ability to demonstrate extensive commercial experience across a wide range of projects.
· Relevant business knowledge: commodities, pricing, news, editorial and analytics; Digital Platforms; Content Management Systems (CMS); Exchange Market data.
· Preferably a BSc degree in Computer Science or a related discipline.
General skills
· Multi-industry experience, demonstrating an ability to operate within different environments and work with varied processes, stakeholders, and delivery challenges.
· Excellent verbal and written communication skills to run workshops and produce high quality documentation appropriate for multiple stakeholders e.g. business, technical, C-suite etc.
· Mindset of collaboration and teamwork for delivery as part of remote teams and able to build relationships with business and technical stakeholders at all levels of the organisation e.g. editorial teams and pricing analysts.
· Attention to detail, able to analyse a problem from every angle and validate assumptions.
· Demonstrates a genuine interest in technology as well as new and emerging trends and tools.
Technology
· Experience of projects built in Microsoft technologies and Azure.
· Practical experience of using tools such as Jira, Confluence, Miro, and Lucid Charts.
· Able to demonstrate a solid understanding of the fundamentals of software development, on-prem and Azure based cloud infrastructure.
· Considers Information Security and Compliance requirements during analysis and design and rigorously tracks their implementation.
· Experienced the end-to-end software development lifecycle, from requirements gathering to test, go live and post go live support and documentation.
· Experience of working in a hybrid Waterfall and Agile delivery environment.
· Awareness of the challenges of migrating data from legacy to new applications.
· Able to analyse large data sets for analysis, cleansing and transformation.
· Experience with identifying, specifying, and testing changes to system interfaces and feeds e.g., APIs, .csv, .xls, .txt and .xml files etc.
· Able to understand relational database concepts and query using SQL.
Additional Information
Our values
Fastmarkets people come from all different walks of life. It’s this mix of brilliant personalities, experiences and insights that gives us that warm, open, and friendly culture you can feel as soon as
you meet us. But however wonderfully different we all are, there are six things we all have in common – and they form our Fastmarkets values.
Created by our own employees to reflect some of the personal traits that Fastmarkets people have, our values are key to what makes our culture unique. They reflect who each of us are and they're embedded in everything we do.
Our values are:
· METRICS DRIVEN. We use insights to improve our customers’ experience and our business performance
· ACCOUNTABLE. We are accountable to ourselves and those we work with: we keep our promises and get things done
· GROWTH MINDSET. This value enables us to be nimble to the changing realities and operate with a sense of urgency
· INCLUSIVE. We are inclusive and respectful, celebrating each of us and giving everyone a deep sense of belonging with the desire to bring their best self to work every day.
· CUSTOMER CENTRIC. We are customer-centric in all that we do
· COLLABORATIVE. We are collaborative, able to work across teams and capitalise on the diversity
You’ve read a little about us – now it’s over to you!
If you like what you’ve read so far and think you can see yourself as a Fastmarkets person, it’s time to fill in your application form. This form is an important part of the selection process: it’s used to determine whether or not you’ll be chosen to have an interview and acts as a basis for the questions we’ll ask you on the day.
It’s vital that you try to capture all the relevant information we have asked for on the form so we can get a good feel for who you are and why you’re great.