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Senior Technical Support Specialist (M365)

In Technology Group
Greater London
10 months ago
Applications closed

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Role: Senior Technical Support Specialist
Salary: £40,000 to £50,000
Location: London

A leading IT Solutions provider, focusing on state of the art cloud solutions, are currently searching for a Senior Technical Support Specialist to join their expanding 3rd Line team.

The role requires experience of 8 or more years within a M365/O365 environment. An ideal candidate will have a strong passion for technologies of all kinds, with experience in troubleshooting, and be able to work within a client focused and fast paced environment.

Benefits:

  • Hybrid working around the UK (3 days in, 2 WFH)
  • Exposure & training on the latest Cloud tech
  • Birthday off
  • Employee staff discount portal
  • Full time, round the clock healthcare (Physical & mental health)
  • Great pension scheme
  • Company socials
  • & more

Role requirements:

  • Excellent experience across O365, Windows & Azure
  • Endpoint management via Intune or similar deployment services
  • Solid networking experience - Troubleshooting & configuration
  • Cybersecurity familiarity - experience in CyberEssentials framework is always a bonus
  • PowerShell automation
  • Outstanding customer service skills & experience
  • AD, Group Policy, Azure AD/Entra ID

Desirable:

  • Certifications in Microsoft, Azure
  • ITIL Familiarity
  • Experience supporting & managing hybrid cloud environments
  • Backup & disaster recovery exposure

Does this seem like a bit of you?

Apply now to be immediately considered for the role!

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