Security Operations Centre Operator

Location: Milton Keynes, UK
Shift Pattern: 12-hour shifts (07:00-19:00 / 19:00-07:00), Monday-Sunday, 4 on / 4 off plus overtime
Contract: Fully on-site
Start Date: Immediate

About the Role

We are seeking a Security Operations Centre Operator to join a dedicated security team. This role involves triaging security reports, coordinating emergency responses, validating alarms, and monitoring security risks across multiple locations. You will be part of a dynamic team ensuring the safety and security of people and assets. This role is on a temporary basis, starting immediately.

Key Responsibilities

Monitor security alarms across multiple locations and dispatch personnel as needed.
Coordinate incident response and liaise with site contacts and emergency services.
Assist with CCTV video requests and provide timely updates.
Document and escalate incidents to management as required.
Produce risk assessments for new locations, high-risk travel, or operational changes.
Collaborate with SOC team members to maintain coverage and operational standards.
Support troubleshooting and escalation of access control, intrusion detection, and fire alarm systems.Requirements

Excellent oral and written communication skills in English (additional languages are a plus).
Previous experience in Security Operations / call centre.
Working knowledge of access control, surveillance, and security systems.
Familiarity with crisis management, disaster response, and emergency protocols.
Ability to multitask and thrive in a fast-paced, ambiguous environment.
Self-directed and capable of working independently.
Proficiency in MS Office (Word, Excel, PowerPoint, Office 365, Power Automate/BI).

As a temporary associate through Adecco, you'll also gain access to our exclusive benefits portal, offering discounts from high street retailers, a well-being hub, and peer-to-peer recognition tools.

If you would like to find out more information about this opportunity, please contact Adecco Aylesbury. Alternatively, you can apply via this job site.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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