Security Engineer

Overview of the role
Phoenix enables digital transformation in the workplace, empowering UK organisations to innovate and transform with cloud and hybrid infrastructures, data, AI, security, and collaboration tools. We are now very excited to be hiring a Security Engineer who will be responsible for the ongoing maintenance and day-to-day running of the Phoenix IT security posture. In this role, you will be working alongside the rest of the Internal Infrastructure team and liaising with the SOC Team, reporting to the Infrastructure & Security Manager.

What will you be doing?

1. Monitor the internal network, server, and client estate, as well as externally provided IT services, including potential involvement with our customer-facing environments for security issues.
2. Maintain and manage the company’s IT security systems, including patching and vulnerability management.
3. Identify security weaknesses in line with IT industry developments and implement improvements.
4. Monitor and manage backups, resolving any issues that may occur.
5. Implement IT equipment and services, working with various teams within the organisation.
6. Create, maintain, and improve technical documentation.
7. Maintain and ensure compliance with accreditation schemes and policies such as Cyber Essentials Plus, ISO27001, ISO22301, etc.

Why should you apply?
At Phoenix, our philosophy is simple – we aim to be the UK’s leading IT solution and managed service provider and that means we recognise that it’s our people who are the heart of everything we do. We do this by providing the encouragement, support, and skill development that you need to be the very best you can be at work. We are proud of our culture, so much so that we have developed our Culture Blueprint which you can read.

What are we looking for?
The right person for this role will already be in a hands-on technical role within a similar MSP environment with a strong and well-rounded set of technical abilities. This role is not suitable for somebody newly qualified or seeking their first role in cyber security.

Key Skills:

1. Good knowledge of Operational Security systems and procedures.
2. Experience and knowledge working with an ITSM tool.
3. Understanding of ISO27001, ISO20000, ISO22301, ISO14001, and ISO9001 standards.
4. Understanding of ITIL.
5. Strong attention to detail in logging/updating support tickets and technical documentation.
6. Ability to prioritise work, with minimum supervision or as part of a team and use initiative to ensure that deadlines are met.
7. Excellent communication and interpersonal skills, with the ability to collaborate with other teams and departments.

Practical stuff
Where is the role based?
Primary location is our HQ in Pocklington (YO42), remote work is not an option for this role.
How many interviews?
Following a screen with the Recruitment Team, you can expect a two-stage interview process, one online and one in-person.

What are the benefits?
You can read about the benefits on offer.

Have you made it this far?
If you’re still reading, we think there’s a strong chance you might be our kind of person. Here’s the thing, though — research suggests that 60% of women and underrepresented people might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself.
We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the more successful we will be.
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