SAP Key User / SAP Super User

Chelmsley Wood

9 months ago

Applications closed

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Senior Engagement Manager

SAP Key User / SAP Super User – Coleshill - £30,000 - £32,000 + Benefits
SAP WMS, Customer Interaction, Key User, Super User
Role Overview:
We are seeking an experienced SAP Key User / SAP Super User to ensure that customer requirements are accurately translated and reflected in the structure of our clients SAP platform. This role supports the development of our SAP Warehouse team and involves interaction with clients to understand and support their environment needs.
Key Responsibilities:

Analyse data within the current system to identify areas for improvement.
Attend client calls to understand and support their environment needs.
Create and deliver training for the SAP Warehouse support team.
Support SAP system implementation for new clients and create associated documentation.
Assist the Warehouse SAP support team in solving problems as they arise.
Collaborate with SAP support teams in other countries to ensure alignment.
Present continuous improvement and process optimisation solutions for clients.
Support system testing in conjunction with IT and operations.
Comply with all company policies and procedures, including Health & Safety, Information Security, Site Security, and GDPR.
Perform any other reasonable and appropriate duties.
Qualifications, Skills, and Attributes:
Significant experience working with the SAP platform in a warehouse environment SAP WMS.
Strong customer focus and experience in dealing with customers.
Excellent analytical skills and strong solution orientation.
Experience in dealing with multiple internal and external customers.
Excellent organisational skills and the ability to demonstrate flexibility, reliability, and good time management.
Excellent skills in Office 365
Good written and verbal communication skills.
Good numerical skills and record-keeping skills.
Excellent attention to detail.
Working Relationships & Key Measures:
Clients: Using initiative to ensure timely completion of tasks.
Operations Team: Collaborative working within the wider teams within the company.
SAP Team: Organisational commitment aligning with the behaviours and values of the company.
SAP Support in Europe: Demonstrate solution orientation with the ability to problem-solve and take corrective action.
Behavioural Competencies:
Using initiative to ensure timely completion of tasks.
Collaborative working within the wider teams within the company.
Organisational commitment aligning with the behaviours and values of the company.
Demonstrate that you are solution-oriented with the ability to problem-solve and take corrective action.
Please send your CV for immediate consideration

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