Sales Support Supervisor

Popley
1 week ago
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To assist private sector OEM BDMs with day-to-day queries, assist with each OEM order from start to finish to ensure customer delivery expectations are met and oversee/manage private sector stock.

Key Responsibilities:

  • Provide assistance to BDMs to ensure sales order administration is processed efficiently to ensure customer delivery expectations are met.

  • Manage Aged Stock.

  • Provide Monthly reports as and when required.

  • Supplier and Customer liaison (obtaining pricing, lead-times, resolving any queries, liaising with customers advising delivery dates)

  • Review of monthly services interbilling report and provide instructions of releases from rehearsal pots to P&L.

  • Workflows for Private Sector as and when required.

  • Manage private sector stock

  • Manage Aged Debt and aid Finance Sales Ledger in resolving invoice queries and chasing customers for payment for outstanding invoices.

  • Assist with day-to-day queries within Private Sector.

  • Work closely with CST/Purchasing to ensure orders and PO's have been raised correctly and within a timely manner.

  • Attend required meetings for Private sector.

  • Weekly Production Meeting and Back Order Meeting.

  • Raise manual invoices for both Customer and Suppliers.

  • Looking after Sales on selected accounts within Private Sector.

  • Raise DocuSign

  • Support with Supplier and Customer Setup

  • General Queries.

  • Ops Meeting Prep and Presentation.

  • Interface between Sales and Sales Support.

  • Raise Monthly Consolidated Manual Invoices

  • Producing Monthly BU Report

  • Manage Back Order and Forecast Sheet

  • Assist with RMAs

  • Assist with Leases and produce Lease agreements.

  • Produce GG agreements and update internal GG spreadsheet when required

    As with all personnel within the business, the individual will also be required to show:

  • A commitment to comply with the Company’s Information Security Policy

  • A commitment to promptly report any security weaknesses or incidents

  • A commitment to adopt and maintain a Health and Safety culture within the Group

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