Physical Security Systems Engineer, Physical Security Systems Specialists (PS3), Physical Security Systems Specialists (PS3)

Amazon Web Services is a dynamic and rapidly growing business within Amazon.com. We provide a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. We provide organisations with building block web services that allow them to innovate faster and operate their software more cost-effectively. These services-in-the-cloud include on-demand compute capacity, storage, content delivery, querying of structured data, message queuing, and more. The AWS team is building and delivering the next generation of cloud computing that supports public AWS offerings like S3, EC2, and CloudFront. We are innovating new ways of building massively scalable distributed systems.

AWS Security is looking for a motivated professional to join our Security Operations Centre (SOC) team, overseeing the operation of our physical access control system (PACS) and helping us to automate a sustainable and robust architecture for future growth. You will be joining our systems engineering team to actively troubleshoot and ensure the operation of our physical access control systems, automating where possible.

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Key job responsibilities
WHAT DOES A PHYSICAL SYSTEMS SECURITY ENGINEER DO AT AMAZON?

As a systems engineer on our team, you will ensure the safety of physical assets, personnel, and data through robust security solutions and effective management of security infrastructure. You will be responsible for the overall health of our service and provide excellent customer experience to our partners. You will create availability and health metrics, monitor performance, perform regular system maintenance, and architect innovative solutions for running a PACS in a large, distributed environment. You will execute and coordinate preventative maintenance and repairs of the Security systems equipment. You will integrate security solutions with IT and network infrastructure for seamless operation. You will automate routine tasks enabling the team to be quick and agile and be looked to as an expert in system automation. A trusted partner to our internal customers, you'll help to define requirements and see those requirements through to delivery. You will provide technical support and training to end-users and security staff on the operation and troubleshooting of physical security systems. You should enjoy digging deep to find answers, sometimes this will require reverse engineering existing solutions, a situation you thrive in.

About the team
About the team
Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why Amazon Security?
At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.

Inclusive Team Culture
In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.

Training & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

BASIC QUALIFICATIONS

Basic qualifications
•Bachelor’s degree in IT, Computer Science, Systems Engineering, or another STEM-related field; or equivalent experience
•3+ years of experience with Windows Server, networking, and associated technologies (Active Directory, Group Policy, etc.).
•3+ years of experience with relational databases (SQL Server, MySQL, PostgreSQL). 3+ years’ scripting experience (PowerShell, Batch, Perl, Python, Ruby, etc.). 1+ years’ experience with a Physical Access Control system (Lenel, RedCloud, etc.). 1+ years’ experience working with CCTV systems and video surveillance platforms 1+ years’ experience with Linux systems administration and or development. Good understanding of risk management and physical security threat mitigation.

PREFERRED QUALIFICATIONS

Proven ability to troubleshoot and identify the root cause of issues in security hardware and software components, including servers, cameras, sensors, and controllers. Experience using Amazon Web Services (S3, EC2, VPC, etc.). Demonstrate effective oral and written communication skills. Proven experience creating documentation for production systems. Proven experience creating end-user training and documentation
•Experience in conducting security audits and assessments.
•Knowledge of industry security standards and best practices (e.g., PCI-DSS, NIST). Certifications in physical security systems (e.g., Security+ or relevant certifications in access control systems). Familiarity with cloud-based physical security solutions and IoT devices.