Order Processing Administrator

Margate

2 months ago

Applications closed

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Trainee Purchasing Coordinator

Order Processing Administrator

Location: Margate, Kent

Permanent

Salary: £27k-£28k

Benefits:

Company pension scheme
25 days holiday plus bank holidays
Career development opportunities
Supportive team environment

About the Role and Client:

We are recruiting on behalf of our client for an Order Processing Administrator to join their growing team. You’ll work closely with the SOP Manager to ensure efficient fulfilment of customer orders and maintain excellence in customer satisfaction across all value streams.

Responsibilities:
Keep customers updated through to resolution on any issues raised
Process customer orders on IFS
Crosstrain to ensure continuity during colleague absences
Respond to customer queries via email or phone promptly
Update pricing details on product records
Provide administration support to internal teams and customers
Liaise with Sales representatives and other departments regarding new orders
Maintain and update the sales order book
Manage incoming calls and emails
Ensure daily orders are dispatched on time
Handle website enquiries
Maintain company databases accurately
Collaborate with other departments for smooth business operations

Candidate Requirements:
Minimum 1 year of experience in computer-based sales order processing (preferably IFS)
Good communication and telephone skills
Strong Microsoft Office skills (Outlook, Word, Excel)
Ability to multitask and prioritise effectively
Polite and professional manner
Desire to exceed customer expectations
Previous sales admin experience is desirable
IFS experience is advantageous

About Morgan Jones:

Morgan Jones Recruitment Consultants Limited acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying for this job, you accept the Terms &Conditions, Privacy Policy and Data Protection and Information Security Policy, which can be found on the Morgan Jones website.

Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.

To view other great opportunities, visit our website or follow Morgan Jones on your favourite social networks – Facebook, Twitter, or LinkedIn

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