Operations Director

Bradford
2 months ago
Applications closed

Related Jobs

View all jobs

Finance Director

CyberSecurity – Operations Engineer – Graduates Considered

Head of Digital Transformation

Head of IT

Identity & Access Management Engineer

IT Infrastructure Engineer

Operations Director

HQ – Bradford Hybrid (minimum 3 days per week in the office)

Salary: £65,000 – £80,000, dependent on experience

The Role:

The Operations Director will be a core member of the Senior Leadership Team, accountable for the end-to-end delivery, support, and operational performance of the business. This role is weighted more towards implementation, service delivery, customer support, and operational effectiveness than pure software development management.

What we need from you:

Strategy & Operations – you will report directly to the Managing Director, define and continuously improve operational strategy with a focus on efficiency, quality, productivity, and scalability. You will own operational planning, capacity management, budgeting, and drive delivery consistency and provide a quality service.

You will evaluate internal processes and customer journeys, identifying improvements to increase customer satisfaction and retention. You will review existing challenges and forecast projected challenges, developing strategies to mitigate business impact and continuously monitor performance.

People & Department Leadership – you will lead and develop team leaders and managers, embed a culture of quality, accountability, and continuous improvement and leverage AI tools across service delivery, reporting, and productivity. You will act as a point of escalation where necessary, setting clear metrics and ensuring retention, renewal and growth, while driving significant revenue generating activity.

Information Security – you will have Executive oversight of operational information and security controls (subject to confirmation).

What we need from you:

  • 6+ years experience within a similar role, with evidence of operational delivery

  • 3+ years of industry experience

  • Senior operations leadership experience in SaaS, EdTech, or managed services

  • Strong background in delivery, implementation, or support-led environments

  • Experience using data and AI-enabled tools to improve operations

  • Strategic, logical, and commercially minded

  • Experience managing and coaching technical and non-technical teams, with the ability to communicate and influence stakeholders

    Due to the nature of the role, candidates must be UK residents within commutable distance of West Yorkshire. Visa sponsorship is not available

Subscribe to Future Tech Insights for the latest jobs & insights, direct to your inbox.

By subscribing, you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

SOC Analyst Jobs UK 2026: Salaries, Skills & How to Get Hired

Cyber security is one of the UK's fastest-growing career paths — and SOC analyst is where most people begin. It's in high demand, genuinely accessible, and you don't need a degree or years of experience to get started. But knowing what UK employers actually want in 2026 — what they pay, which certs matter, and how to stand out — is a different matter. This guide covers all of it.

How Many Cyber Security Tools Do You Need to Know to Get a Cyber Security Job?

If you are trying to build or move forward in a cyber security career, it can feel like the list of tools you are expected to know never ends. One job advert asks for SIEM platforms, another mentions penetration testing tools, another lists cloud security, threat intelligence platforms, endpoint detection, scripting languages and compliance frameworks. Scroll LinkedIn and it gets worse. Everyone seems to “know” dozens of tools, certifications and platforms. Here is the reality most cyber security hiring managers agree on: they are not hiring you because you know every tool. They are hiring you because you understand risk, can think like an attacker and a defender, follow process, communicate clearly and make good decisions under pressure. Tools matter — but only when they support those outcomes. So how many cyber security tools do you actually need to know to get a job? For most job seekers, the answer is far fewer than you think. This article explains what employers really expect, which tools are essential, which are role-specific and how to focus your learning so you look credible, not overwhelmed.

What Hiring Managers Look for First in Cyber Security Job Applications (UK Guide)

If you want to stand out in the highly competitive world of cyber security job applications, you need to understand what hiring managers look for before they even finish reading a CV. Cyber security hiring managers scan applications quickly and with specific priorities in mind. They assess not just your technical ability, but your judgement, professionalism, clarity, risk awareness and evidence of impact. This guide explains what hiring managers look for first in cyber security applications across roles like Security Analyst, Security Engineer, Penetration Tester, Incident Responder, Security Architect, Governance Risk and Compliance specialists and Cloud Security positions. Use this as a practical, step-by-step checklist to sharpen your CV, LinkedIn profile, cover letter and portfolio before you apply on www.cybersecurityjobs.tech .