Insight Enterprises is a Fortune 500 Solutions Integrator helping organizations accelerate transformation by unlocking the power of people and technology. With a 35-year foundation in hardware and software supply chain augmenting our deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions to achieve extraordinary results.
We are looking for a Microsoft UC Presales Consultantto work in ourarea of the EMEA Services Delivery function.
You will beresponsible for supporting all presales activities from initial client engagement though to handing over to the delivery teams. Expectations will include producing solution blueprints forMicrosoft Teams phone and related UC solutions such as Contact Centre leveraging our Microsoft certified partner offerings.
You will be working closely with sales support units on calls with customers to understand their requirements and in turn build a quote, proposal or statement of work for the recommended solution, Furthermore, a requirement of the role is to work with the Insight bid team in supporting unified communications RFIs and RFPs.
If you are passionate about technology, a great solution-solver, and have an analytical mind, then you could be the right fit!
***This role we are offering is a hybrid position, you will be expected to come into the office once a month as part of your responsibilities. ***
As aMicrosoft UC Presales Consultantyour Responsibilities are:
- Work within a team of intelligent technology professionals from both insight and the customer to implement the blueprint phone solution with either a cloud-hosted and/or a On-premises backend SBC architecture.
- Technically manage the design and implementation of solutions.
- You will own and articulate the Microsoft Teams phone blueprint solution to Insight customers.
Experience and Skills:
- Technical experience based on Microsoft telephony solutions to include, Direct routing, Operator Connect and Calling Plans.
- A proven UC presales consultant with historic phone solution credibility to support this.
- Experience and knowledge specifically around Microsoft on premises and cloud migrations.
- Must possess strong communication skills with both technical and non-technical stakeholders.
- Must have strongdocumentation skills and standards, this is an essential requirement for this role.
- Must be capable of managing multiple concurrent workstreams.
- Must have experience completing and supporting response to RFIs and RFPs.
- Proven experience in the designing of enterprise-scale solutions using the following technologies.
- Microsoft Teams Phone.
- Session Border Controllers.
- PSTN Connectivity via Direct SIP, Operator Connect, Calling Plans.
- Contact Centre Solutions.
- Call Recording.
- Call Analytics.
- Microsoft Teams Rooms.
- Proven experience in the designing of enterprise-scale solutions using the following technologies.
- Experience and knowledge of Voice Technologies.
- Experience with other UC&C technologies and vendors.
- Experience of Contact Centre & Teams Certified Solutions.
- Experience with Microsoft Teams Rooms systems.
- Knowledge of end-to-end Teams telephony migration methodologies and processes.
- Professional Qualifications & Certifications in relation to the above technologies.
About Insight:
We believe that by giving you the freedom to think big and empower you to reach your full potential, together we will achieve the best outcomes. Along with excellent benefits and a compelling reward package, we offer the opportunity to work in a supportive environment with a high level of autonomy and creativity - there’s a reason our average employee tenure is over 6 years.
We strive to display our three core values of Hunger, Heart, and Harmony every day. They represent and drive who we are here at Insight and by doing so we are doing amazing things. Insight started in a garage in 1988, and it is through harnessing our three core values that two brothers, Eric and Tim Crown, steered Insight to the Fortune 500 company it is today. We are now a Global IT Services and Solutions business, enthusiastic about helping customers and the real people who sit behind them.
Application Details:
Insight is an equal opportunity employer, and we are committed to achieving diversity and equality within our organisation. We seek out people from diverse backgrounds and encourage you to apply.
We will endeavour to contact you within five business days, should we feel your profile is a good match for this role. If you do not hear from us within this time, please presume that on this occasion, your application was not successful.
A full job description will be provided upon application.
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