It Support Administrator

Manchester

1 year ago

Applications closed

Related Jobs

View all jobs

Senior IT Support Engineer

Infrastructure Technician

Digital Systems Manager

Senior Security Administrator - Palo Alto

Business Development Administrator

Business Administrator

We are urgently looking for an IT Support Administrator to join our Device Intelligence team. The ideal candidate will have proven experience in managing server rooms or data centres, including system monitoring, as well as expertise in IAM solutions and SSO

Required

A minimum of 5 years of experience in technical IT support within a corporate environment.
Solid understanding of Active Directory management, Desktop Administration, and advanced troubleshooting.
Proficiency in using ticketing systems to manage and resolve IT requests in a timely manner.
Experience with IAM solutions such as Okta.
Exceptional verbal and written communication skills.
A Bachelor's degree in Information Technology, Computer Science, or a related field is preferred.
IT support and administration certifications are highly regarded.

Skills:
Outstanding customer service skills with the ability to interface with a diverse range of individuals.
Proactive and self-directed work style with excellent prioritization skills.
Keen analytical and problem-solving capabilities.
Meticulous organizational skills and a strong attention to detail.
Ability to work collaboratively within a team environment.
Knowledge of JIRA Service Desk or similar IT help desk software is beneficial.

Technical Skills:
Proficiency in troubleshooting and resolving complex IT issues.
Knowledge of building and maintaining custom desktop systems.
Experience with remote support tools and maintaining up-to-date desktop documentation.
Familiarity with network protocols and troubleshooting across various network types.
Experience with server room/data centre management, including system monitoring.
Proficiency in operating systems such as Windows 10/11 and familiarity with Server 2008/2012/2016/2019.
Experience with Mac OS and MDM systems like Intune/Azure or JAMF.
Experience with video conferencing tools like Zoom, and an understanding of their hardware requirements.
Scripting skills with PowerShell, Python, or similar languages are a plus.
Knowledge of version control systems like Git or Perforce is advantageous

Subscribe to Future Tech Insights for the latest jobs & insights, direct to your inbox.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

Feb 9, 2026

Careers

How Many Cyber Security Tools Do You Need to Know to Get a Cyber Security Job?

If you are trying to build or move forward in a cyber security career, it can feel like the list of tools you are expected to know never ends. One job advert asks for SIEM platforms, another mentions penetration testing tools, another lists cloud security, threat intelligence platforms, endpoint detection, scripting languages and compliance frameworks. Scroll LinkedIn and it gets worse. Everyone seems to “know” dozens of tools, certifications and platforms. Here is the reality most cyber security hiring managers agree on: they are not hiring you because you know every tool. They are hiring you because you understand risk, can think like an attacker and a defender, follow process, communicate clearly and make good decisions under pressure. Tools matter — but only when they support those outcomes. So how many cyber security tools do you actually need to know to get a job? For most job seekers, the answer is far fewer than you think. This article explains what employers really expect, which tools are essential, which are role-specific and how to focus your learning so you look credible, not overwhelmed.

Feb 3, 2026

Jobs

What Hiring Managers Look for First in Cyber Security Job Applications (UK Guide)

If you want to stand out in the highly competitive world of cyber security job applications, you need to understand what hiring managers look for before they even finish reading a CV. Cyber security hiring managers scan applications quickly and with specific priorities in mind. They assess not just your technical ability, but your judgement, professionalism, clarity, risk awareness and evidence of impact. This guide explains what hiring managers look for first in cyber security applications across roles like Security Analyst, Security Engineer, Penetration Tester, Incident Responder, Security Architect, Governance Risk and Compliance specialists and Cloud Security positions. Use this as a practical, step-by-step checklist to sharpen your CV, LinkedIn profile, cover letter and portfolio before you apply on www.cybersecurityjobs.tech .

Jan 23, 2026

Education

The Skills Gap in Cyber Security Jobs: What Universities Aren’t Teaching

Cyber security has become one of the most critical disciplines in the modern economy. From protecting financial systems and healthcare data to securing national infrastructure, cloud platforms and supply chains, cyber security professionals now sit at the frontline of digital trust. Demand for cyber security talent in the UK has surged. Job vacancies remain high, salaries continue to rise, and organisations across every sector report difficulty hiring skilled professionals. Yet despite this demand, many graduates struggle to break into cyber security roles and employers consistently report that candidates are not job-ready. The problem is not intelligence, ambition or academic effort. It is a persistent and widening skills gap between university education and real-world cyber security work. This article explores that gap in depth: what universities teach well, what they routinely miss, why the gap exists, what employers actually want, and how jobseekers can bridge the divide to build sustainable careers in cyber security.