It Support Administrator

Manchester
1 year ago
Applications closed

Related Jobs

View all jobs

IT Support

2nd Line IT Support Engineer

Systems Administrator

Cyber Security Administrator EMEA

Business Administrator PT

Temporary Document administrator in Dorking

We are urgently looking for an IT Support Administrator to join our Device Intelligence team. The ideal candidate will have proven experience in managing server rooms or data centres, including system monitoring, as well as expertise in IAM solutions and SSO

Required

  • A minimum of 5 years of experience in technical IT support within a corporate environment.

  • Solid understanding of Active Directory management, Desktop Administration, and advanced troubleshooting.

  • Proficiency in using ticketing systems to manage and resolve IT requests in a timely manner.

  • Experience with IAM solutions such as Okta.

  • Exceptional verbal and written communication skills.

  • A Bachelor's degree in Information Technology, Computer Science, or a related field is preferred.

  • IT support and administration certifications are highly regarded.

    Skills:

  • Outstanding customer service skills with the ability to interface with a diverse range of individuals.

  • Proactive and self-directed work style with excellent prioritization skills.

  • Keen analytical and problem-solving capabilities.

  • Meticulous organizational skills and a strong attention to detail.

  • Ability to work collaboratively within a team environment.

  • Knowledge of JIRA Service Desk or similar IT help desk software is beneficial.

    Technical Skills:

  • Proficiency in troubleshooting and resolving complex IT issues.

  • Knowledge of building and maintaining custom desktop systems.

  • Experience with remote support tools and maintaining up-to-date desktop documentation.

  • Familiarity with network protocols and troubleshooting across various network types.

  • Experience with server room/data centre management, including system monitoring.

  • Proficiency in operating systems such as Windows 10/11 and familiarity with Server 2008/2012/2016/2019.

  • Experience with Mac OS and MDM systems like Intune/Azure or JAMF.

  • Experience with video conferencing tools like Zoom, and an understanding of their hardware requirements.

  • Scripting skills with PowerShell, Python, or similar languages are a plus.

  • Knowledge of version control systems like Git or Perforce is advantageous

Subscribe to Future Tech Insights for the latest jobs & insights, direct to your inbox.

By subscribing, you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

Jobs

How to Write a Cyber Security Job Ad That Attracts the Right People

Cyber security is now a board-level priority for organisations across the UK. From financial services and healthcare to critical infrastructure, SaaS platforms and the public sector, demand for skilled cyber security professionals continues to grow. Yet despite this demand, many employers struggle to attract the right candidates. Cyber security job adverts often generate large volumes of applications, but few are a genuine match. Meanwhile, experienced security engineers, analysts and architects quietly ignore adverts that feel vague, unrealistic or disconnected from real security work. In most cases, the problem is not a lack of talent — it is the quality of the job advert. Cyber security professionals are trained to assess risk, spot weaknesses and question assumptions. A poorly written job ad signals organisational immaturity and weak security culture. A well-written one signals seriousness, competence and trust. This guide explains how to write a cyber security job ad that attracts the right people, improves applicant quality and positions your organisation as a credible security employer.

Education Jobs

Maths for Cyber Security Jobs: The Only Topics You Actually Need (& How to Learn Them)

If you are applying for cyber security jobs in the UK it can feel like “real security people” must be brilliant at maths. The reality is simpler: most roles do not need degree-level pure maths. What they do need is confidence with a small set of practical topics that show up repeatedly in day-to-day work across SOC, incident response, cloud security, AppSec, threat detection, IAM & security engineering. This guide strips the maths down to what actually helps you get hired. It includes a 6-week learning plan plus portfolio projects you can publish to prove the skills. You will focus on: Number systems & bitwise thinking (binary, hex, bytes, XOR) Modular arithmetic basics (enough to understand how modern crypto “works”) Probability & statistics for detection, triage & risk Discrete maths for logic, sets, graphs & complexity Security maths habits: estimation, false positive control & evidence-led reporting You will not waste time on heavy theory that rarely appears in junior or mid-level cyber security roles.

Jobs

Neurodiversity in Cyber Security Careers: Turning Different Thinking into a Superpower

Cyber security is all about thinking like an attacker, spotting unusual patterns, protecting systems & responding calmly when everything looks like it’s on fire. It’s a discipline built on curiosity, persistence & noticing things other people miss. That’s exactly why it can be such a good fit for many neurodivergent people. If you live with ADHD, autism or dyslexia, you may have been told your brain is “too distracted”, “too literal” or “too disorganised” for a security role. In reality, the traits that can make traditional office work tough often line up beautifully with cyber security work – from hyperfocus in incident response to meticulous analysis in threat hunting. This guide is written for cyber security job seekers in the UK. We’ll look at: What neurodiversity means in a cyber context How ADHD, autism & dyslexia strengths map to different security roles Practical workplace adjustments you can ask for under UK law How to talk about neurodivergence during applications & interviews By the end, you’ll have a clearer sense of where you might thrive in cyber security – & how to turn “different thinking” into a genuine superpower.

🍪 We use cookies to enhance your browsing experience on our website. By continuing to use this site, you consent to the use of cookies as described in our Cookie Policy. You can review our Cookie Policy for more information.