IT Service Engineer

West End of London
10 months ago
Applications closed

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IT Service Engineer - London

πŸ’° Β£30,000 - Β£40,000 (DOE) + Excellent Company Benefits!

πŸ“ Hybrid - 4 Days in Office

Are you a hands-on Service Engineer with a passion for problem-solving and cutting-edge tech? Join our client, a leading IT solution provider, supporting a diverse portfolio of global businesses. Every day is different, and you'll be working across legacy and new technologies to make a real impact.

What's in it for you?

βœ… Competitive Salary - Β£30,000 - Β£40,000 (DOE)

βœ… Bonus - Up to 15% discretionary team bonus

βœ… Pension - 6% employer contribution (after 3 months)

βœ… Private Medical Insurance - Provided by Bupa (after 3 months)

βœ… Annual Leave - 25 days + bank holidays (5-day rollover)

βœ… Life Assurance - 4x annual salary (after 6 months)

βœ… Season Ticket Loan - Available immediately

βœ… Cycle to Work Scheme - Through Evans

The Role

As a IT Service Engineer, you'll play a key role in supporting Business as Usual (BAU) IT across our client's customer base. From troubleshooting complex desktop, application, and network issues to implementing new digital transformation technologies, you'll be at the heart of keeping IT operations running smoothly.

πŸ”Ή Troubleshoot & resolve IT issues across hardware, software, and network infrastructure

πŸ”Ή Manage & monitor IT infrastructure, ensuring compliance with cybersecurity policies

πŸ”Ή Work with third-party vendors (Vodafone, Softcat) to deliver high-quality service

πŸ”Ή Support onboarding/offboarding processes

πŸ”Ή Provide expertise in Microsoft 365, Cisco Meraki, Azure, and Windows Servers

πŸ”Ή Coach & mentor junior engineers, acting as an escalation point

πŸ”Ή Flexible working - occasional out-of-hours support required

What You'll Bring

βœ” 5+ years' experience in IT support or service engineering

βœ” Strong knowledge of Windows, Office 365, Azure, Cisco Meraki

βœ” Experience with networking, security, and cloud platforms

βœ” Excellent problem-solving and communication skills

βœ” Certifications such as ITIL, MCSE, or CompTIA are a plus

Why Join?

Our client is a dynamic and growing IT solutions provider, offering a collaborative and fast-paced environment where you can develop your skills, take on responsibility, and make a real impact.

Ready for your next challenge?

Apply now

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