IT Service Delivery Manager

Kennington, Greater London
5 days ago
Create job alert

IT Service Delivery Manager (hands-on technical)
  
Are you an IT Service Desk Manager or Team Lead looking for an opportunity to progress your career moving into an IT Service Delivery Manager role?
  
Or maybe you have experience leading an IT service delivery function but want to stay hands-on technical.
  
This small but impressive Vauxhall-based company is looking for the right person who is equally comfortable with discussing cyber security with the CEO, working with the Head of IT to develop, maintain and deliver IT service strategy or providing 1st to 3rd line support in Office 365 or application support for their ERP platform.
  
Please note this role is mainly office-based, 4 days/week in state-of-the-art, modern offices in Vauxhall and 1 day/week at home.

Current technical support skills and experience
Substantial experience delivering services through Office 365
IT Service Delivery leadership
Implementing IT service management processes and tools (ITIL)
Managing IT suppliers, ideally across multiple countries or regions
Working in fast-paced environments delivering to high-quality standards
People management or mentoring of a small team
Excellent relationship-building skills
Outstanding communication skills (written and verbal)
Office 365, Azure, Entra ID and Intune (ideally Fortinet environment)
Cybersecurity frameworks and defence tools
Certifications in ITIL, Microsoft Office 365 and or/Azure   
You could be a 3rd Line or Senior Support Engineer, Service Desk Team Lead or Manager wanting to take the next step, or already working as an IT Service Delivery Manager looking for an opportunity with great breadth.
  
On offer is up to £55k base, bonuses, generous pension, private medical, on-site gym, 28 days holiday, and loads more benefits.

Interviews are taking place currently, so if you're interested, apply ASAP

Related Jobs

View all jobs

IT Service Delivery Manager

Service Delivery Manager

IT Service Operations Manager

IT Operations Manager

Technical IT Manager

Senior Delivery Manager

Get the latest insights and jobs direct. Sign up for our newsletter.

By subscribing you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

Cyber Security Jobs for Non‑Technical Professionals: Where Do You Fit In?

Defence Needs More Than Hackers in Hoodies When headlines warn of ransomware crippling hospitals or deepfakes swaying elections, we picture hoodie‑clad hackers and elite penetration testers. Yet the reality of the UK’s cyber security sector is broader—and desperately short of talent. The Department for Science, Innovation & Technology (DSIT) estimates a shortfall of 11,200 cyber security professionals in 2024, while 43 % of advertised roles require governance, risk or communication skills rather than hands‑on technical exploits. Put plainly: if you can guide policy, manage projects, interpret regulations or inspire behaviour change, cyber security wants you. This guide highlights the fastest‑growing non‑technical roles, the transferable skills you already possess, and a concrete 90‑day plan to land a cyber security job—no packet sniffers required.

BAE Systems Cybersecurity Jobs in 2025: Your Complete UK Guide to Protecting Governments, Businesses and Critical Infrastructure

From securing the Royal Navy’s new Dreadnought submarines to foiling multimillion‑pound fraud rings, BAE Systems Digital Intelligence (DI)—formerly Detica—sits at the sharp end of global cyber defence. Head‑quartered in Guildford with hubs in Gloucester, Leeds and London, the 5,500‑strong DI business delivers threat‑intelligence platforms, secure‑by‑design software and 24/7 SOC services to government and commercial clients worldwide. With escalating ransomware, AI‑driven disinformation and complex supply‑chain threats, BAE plans to expand its UK cyber workforce by 20 % in 2025. Whether you’re a graduate passionate about reverse engineering, a DevSecOps engineer who loves IaC, or an incident‑response pro comfortable in high‑side environments, this guide explains how to land a BAE Systems cybersecurity job in 2025.

Cyber Security vs. Ethical Hacking vs. Security Analysis Jobs: Which Path Should You Choose?

In an era where data breaches, ransomware attacks, and sophisticated digital threats dominate headlines, the demand for skilled cyber security professionals has never been higher. From global corporations to small businesses, organisations are scrambling to protect their systems, networks, and data from malicious actors. If you’ve been exploring cyber security jobs on www.cybersecurityjobs.tech, you’ve likely encountered various specialised roles—Ethical Hacking (often termed Penetration Testing), Security Analysis, Security Architecture, Incident Response, and more. Yet many job seekers and technology enthusiasts are unsure how these fields overlap or which one is right for them. In this in-depth guide, we’ll demystify three core disciplines—Cyber Security, Ethical Hacking, and Security Analysis—outlining the skills each requires, the responsibilities you can expect, salary ranges in the UK, and typical day-to-day activities. By the end, you’ll have a clearer understanding of these roles, helping you decide which path to pursue in this fast-growing industry. And when you’re ready to take the next step, head over to www.cybersecurityjobs.tech to explore the latest openings and find your perfect match.