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IT & RevOps Manager

London
1 month ago
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Join a fast-moving, ambitious startup that’s transforming the way students, Students’ Unions, universities, and advertisers connect. Our mission is to increase student engagement, secure sustainable funding for unions, and provide advertisers with meaningful, measurable access to student audiences.

The Role

We’re looking for a hands-on IT & RevOps Lead to run our integrated Tech Nexus function, covering IT, revenue operations, application support, and IT-related training. You’ll manage Level 1 and Level 2 support across internal teams, end-users, and Students’ Union partners, while developing practical solutions to operational challenges.

This is a small, focused team (around three people), so you’ll be directly involved in day-to-day problem-solving while driving key business projects such as Salesforce and HubSpot optimisation, IT administration, and information security initiatives.

Key Responsibilities

  • Administer and optimise Salesforce and HubSpot, aligning them with revenue and operational processes

  • Oversee Google Workspace and Microsoft 365, ensuring efficiency and security

  • Provide hands-on IT support across the company

  • Lead information security initiatives, supporting Cyber Essentials Plus certification and future ISO accreditation

  • Manage vendor relationships, software procurement, and evaluations

  • Deliver reporting and analysis to inform operational decisions

  • Mentor, train, and support a growing team

    About You

  • Hands-on professional with experience in Salesforce (Admin preferred), HubSpot, Google Workspace, and Microsoft 365

  • Practical problem-solver, comfortable working in ambiguity and fast-changing environments

  • Experience managing small teams in IT or operations

  • Knowledge of information security practices, Cyber Essentials Plus, and ISO processes advantageous

  • Strong communicator able to explain technical concepts to non-technical colleagues

    What’s on Offer

  • 25 days holiday + bank holidays + birthday off

  • 5% pension contributions

  • Share options for all employees

  • Mac or Windows laptop + WFH set-up budget

  • Dog-friendly office and free office lunches on Wednesdays

  • Season ticket loan scheme

  • Paid maternity, paternity, adoption or shared parental leave

    This is your chance to lead and shape the IT and operational backbone of a fast-growing, mission-driven startup while working in a collaborative, supportive environment.

    Apply today to join a company building the next-generation student engagement platform

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