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IT Operations Manager

Saint Andrews Quay
4 months ago
Applications closed

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Operations and Incident Manager

We are seeking an experienced and proactive Operational Technology (OT) Manager to lead the oversight, management, and improvement of our operational technology systems in a high-performance food manufacturing environment.

Client Details

Leading FMCG company

Description

Implement strategies to enhance the resilience and reliability of all operational technology systems, ensuring high uptime.

Conduct regular risk assessments to identify vulnerabilities and establish redundancy plans to mitigate potential system failures.

Monitor and proactively address performance issues to minimize disruption to production activities.

Act as a trusted advisor within the SLT, contributing insights on the impact of changes and decisions on OT systems.

Facilitate collaboration across enterprise IT, cybersecurity, helpdesk, production, and maintenance teams to ensure a coordinated approach to OT management.

Participate in site-wide strategic planning, ensuring all changes, projects, and innovations consider OT requirements and dependencies.

Manage relationships with multiple OT vendors, ensuring alignment with site objectives and SLAs.

Foster a collaborative environment to ensure seamless integration and performance across technologies and vendors.

Drive the growth and development of team members, providing mentorship, technical training, and resources to enhance their technical and non-technical skills.

Promote knowledge sharing and a culture of continuous learning within and beyond the OT team.

Lead OT-related projects, including system upgrades, new technology rollouts, and infrastructure improvements.

Ensure changes on-site are effectively planned, communicated, and implemented, with all OT and relevant enterprise technology vendors informed and aligned.

Conduct regular tabletop exercises for disaster recovery and business continuity to assess system readiness.

Must has experience in the manufacturing industry.

Profile

The successful candidate will act as a key member of the Senior Leadership Team (SLT), ensuring alignment on strategic decisions and incorporating OT considerations into site operations and projects. Strong communication, facilitation, and organizational skills are essential to managing multiple vendors, fostering collaboration between teams, and ensuring changes are effectively communicated and implemented to maximize uptime and system resilience.

Job Offer

Salary £60 - £65K + Bens

Car Scheme

Pension

Healthcare

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