ICT Support Technician

Chester-le-Street

2 weeks ago

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This ICT Support Technician opportunity offers a from private pension scheme, non-contractual Business Performance Related Bonus, 24 days annual leave (rising with service) plus Bank Holidays, a working week over 5 days with an early Friday finish, offering excellent work / life balance.

You will be joining the team of a global specialist in the design and manufacture of high-temperature metal seals for aerospace, automotive and power generation sectors located in Stanley.

As ICT Support Technician your role will include:

Responding to requests, logging issues, reviewing requirements against internal policies and processes, prioritising responses, delivering technical support and hands-on issue resolution to standard operating procedures
Maintaining and supporting company systems, such as Windows clients, servers and networks
Maintaining cyber security protection and resilience regimes (firewalls, backups, antivirus)
Maintaining and supporting network devices such as PCs, phones, mobiles, printers, switches
Maintaining information security and cyber security records to support audit and compliance

To be a successful in this ICT Support Technician role you will have proven skills and experience in the following:

Delivered excellent, responsive customer-focused service ideally from within an ICT role.
Supported the full life cycle for both users and assets (onboarding to offboarding)
Managing and maintaining Windows Domain, PCs, Microsoft Exchange, Microsoft Office
Securing Windows clients, servers, and networks
Have worked in fast-moving small business environments
Have experience of ISO27001 or other information security frameworks
Have experience of Cyber Essentials or other cyber security frameworks
Have supported disaster recovery activities
Have relevant professional qualifications, certifications, or equivalent

To apply for this ICT Support Technician role, please click ‘apply online’ and complete the full application process.

We welcome all applications however, you must be eligible to work in the UK, and pass a Baseline Personal Security Standard (BPSS), and a Disclosure and Barring Service (DBS) check.

Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to

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