A global specialist in the design and manufacture of high-temperature metal seals for aerospace, automotive and power generation sectors are seeking an ICT Support Technician to join their team.
As ICT Support Technician, you will be responsible for delivering all aspects, from onboarding, through maintaining and training to the offboarding of users and assets. Reporting to the ICT Manager, the ICT Support Technician will also be required to maintain our network systems and assets and support our cyber-security compliance systems.
Role:
Responding to requests, logging issues, reviewing requirements against internal policies and processes, prioritising responses, delivering technical support and hands-on issue resolution to standard operating procedures
Maintaining and supporting company systems, such as Windows clients, servers and networks
Maintaining cyber security protection and resilience regimes (firewalls, backups, antivirus)
Maintaining and supporting network devices such as PCs, phones, mobiles, printers, switches
Maintaining information security and cyber security records to support audit and compliance
To be a successful in this role you will have proven skills and experience in the following:
Be a confident, pro-active, autonomous team-worker with strong organisational skills
Delivered excellent, responsive customer-focused service and support
Supported the full life cycle for both users and assets (onboarding to offboarding)
Managing and maintaining Windows Domain, PCs, Microsoft Exchange, Microsoft Office
Securing Windows clients, servers, and networks
To be considered for the role you should ideally:
have worked in fast-moving small business environments
have experience of ISO27001 or other information security frameworks
have experience of Cyber Essentials or other cyber security frameworks
have supported disaster recovery activities
have relevant professional qualifications, certifications, or equivalent
The position benefits from a private pension scheme, non-contractual Business Performance Related Bonus, 24 days annual leave (rising with service) plus Bank Holidays, a working week over 5 days with an early Friday finish, offering excellent work/life balance.
To apply for this ICT Support Technician role, please click ‘apply online’ and complete the full application process.
We welcome all applications however, you must be eligible to work in the UK, and pass a Baseline Personal Security Standard (BPSS), and a Disclosure and Barring Service (DBS) check.
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