Head of SOC / NOC

I am currently helping a client of mine with a Head of SOC/NOC, this role ensures that network infrastructure is reliable and secure, incidents are swiftly handled, and the team operates efficiently.

Key Areas of Responsibility

Lead/recruit/develop NOC & SOC teams, including analysts, engineers, and managers.
Demonstrated ability to motivate teams, drive performance, and manage under pressure.
Oversee continuous monitoring, ensuring network performance and resolution of issues.
Develop and lead SOC incident response playbooks, manage critical escalations, and handle crisis situations effectively.
Set operational goals and align NOC & SOC strategies with wider IT and business objectives.
Budget planning & vendor procurement to ensure cost-efficiency.
Produce and present performance metrics to senior leadership.
Implement and optimise monitoring, detection, and investigative tools (SIEM, etc.)
Ideal Experience

C5yrs+ years in either (or both) network and security operations — ideally with at least 3-5 years in a managerial/leadership role.
Proven ability to manage combined NOC and SOC environments and diverse technical teams.
Broad expertise in network infrastructure: routing, switching, firewalls, VPNs, load balancers, cloud networks.
Deep understanding of security monitoring and incident response tools (SIEM, etc.)
Side notes

Hybrid working; 2-3 days office based in Bolton
MSP experience is highly desirable