Job Description:

Head of Identity and Access Management Design

Hybrid Working

London / Manchester / Staines

Permanent

Full time/part time

We consider all types of flexibility, including locations, hours and working patterns.

We make health happen

At Bupa, we’re passionate about technology. With colleagues, customers, patients and residents in mind you’ll have the opportunity to work on innovative projects and make a real impact on their lives.

Right from the start you’ll become part of our digital strategy, joining us on our journey and developing yourself along the way.

As Head of Identity and Access Management Design, you will be responsible for the strategic design, implementation, and evolution of Identity and Access Management (IAM) across the Bupa Global, India and UK (BGIUK) Market Unit..

How you’ll help us make health happen:

Develop and driving the strategic vision for IAM across Bupa, ensuring alignment with overall business and security objectives.

Own IAM design and technology, providing subject matter expertise on IAM strategy, policy, and governance to secure Bupa's Products, Platforms and Data.

Implement, operate, and deliver Cyber Products including Privileged Access Management (PAM) and Identity Governance and Administration (IGA).

Lead a team of IAM specialists and engineers to drive a continuous improvement of our IAM Cyber Products and services, to reduce risk, increase efficiency and improve control adoption,

Establish key performance and compliance metrics to ensure we are always meeting our business and regulatory requirements.

Act as a thought leader for IAM, staying ahead of industry trends, emerging threats, best practices, and incorporating them into Bupa's IAM strategy.

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Key Skills / Qualifications needed for this role:

Professional certifications such as CISSP, CISM, CISA, or specific IAM certifications (e.g., Certified Identity and Access Manager (CIAM)).

Rounded experience in cybersecurity or identity management roles, including experience in a leadership position overseeing IAM design and implementation.

In-depth knowledge of IAM technologies and best practices, including IGA, PAM, MFA, SSO, identity federation, Entra ID, On Premises Active Directory (AD).

Significant and demonstrable experience of the design, implementation, and operation of IAM/PAM tools in Cloud environments, such as CyberArk, BeyondTrust, Delinea, Sailpoint, Saviynt, MS PIM etc.

Strong technical background in cloud-based identity solutions integrating IAM with cloud and hybrid environments.

Extensive experience with regulatory compliance frameworks and security standards (e.g., ISO 27001, NIST, GDPR).

Demonstrable track record of delivering complex IAM solutions in large-scale, such as across multi-national organisations.

Excellent problem-solving skills and the ability to communicate complex IAM concepts to both technical and non-technical stakeholders.

Proven experience in managing teams, leading through change, and fostering a high-performance culture.

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Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

25 days holiday, increasing through length of service, with option to buy or sell

Bupa health insurance as a benefit in kind

An enhanced pension plan and life insurance

Inclusion in the annual Management Bonus Scheme

Onsite gyms or local discounts where no onsite gym available

Various other benefits and online discounts

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.