Head of Business Analysis

Job Description

We are TXP. We help businesses and organisations move forward, at pace and at scale. We believe in the transformative power of combining technology and people. By providing consulting expertise, development services and resourcing, we work closely with organisations to solve their most complex business problems.

Our work transforms organisations – and we take that responsibility seriously. We focus on success, pursue excellence and take ownership of everything we do. We help everyone here to succeed. At TXP, you can multiply your potential.

As the Head of Business Analysis, you will lead and inspire a high-performing team of 25+ Business Analysts within a fast-paced, growing technology business. You will be responsible for shaping and executing the strategic direction of the Business Analysis function, ensuring it delivers exceptional value across digital transformation and technology initiatives. Acting as a key bridge between business and technology, you will drive operational excellence, foster stakeholder collaboration, and ensure the delivery of client-centric solutions.

You will champion our company values — CARES:

Client Focus: Building trusted relationships and delivering tailored, impactful solutions.
Adaptability: Leading change with agility and resilience in a dynamic environment.
Responsibility: Owning outcomes, ensuring quality, and driving accountability.
Excellence: Setting high standards and continuously improving performance.
Success: Celebrating achievements and cultivating a culture of growth and recognition.

This is a strategic leadership role for someone who thrives on empowering teams, driving innovation, and making a measurable impact across the organisation. This is a hybrid role, requiring a minimum of 2 days per week in our Birmingham Offices.

Key responsibilities:

Lead and manage a team of 25+ Business Analysts across multiple projects and domains.
Define and implement the strategic vision for the Business Analysis function, aligned with business and technology goals.
Establish and maintain best practices, frameworks, and standards for business analysis across the organisation.
Collaborate with senior stakeholders to understand business needs and translate them into actionable insights and requirements.
Ensure consistent, high-quality delivery of business requirements, process models, and stakeholder engagement.
Drive continuous improvement in BA methodologies, tools, and performance metrics.
Support agile and waterfall delivery models, adapting approaches to suit project and client needs.
Promote a culture of innovation, learning, and excellence within the BA team.
Monitor and report on team performance, project outcomes, and business impact.
Champion the CARES values in all aspects of leadership, delivery, and team development.

Key tasks will include:

Achieving practice utilisation, delivery KPIs, and customer satisfaction targets.
Using pipeline management to meet resource needs.
Developing and executing an efficient, high-quality BA practice strategy.
Embedding training and development in the BA Practice culture.
Supporting pre-sales activities and promoting Business Analysis and TXP.
Building and maintaining stakeholder relationships with customers.
Ensuring physical and operational information security; following all procedures for data confidentiality and integrity.
Keeping a candidate pipeline that meets market requirements and supports rapid growth.

Skills and experience:

Proven experience leading a Business Analysis function in a technology consultancy or professional services organisation.
Strong understanding of digital transformation, enterprise systems, and agile delivery.
Exceptional stakeholder management and communication skills.
Experience in coaching, mentoring, and developing BA talent.
Proficiency in tools such as Jira, Confluence, Visio, and business process modelling techniques.
Ability to manage multiple priorities and deliver results in a fast-paced environment.
Strategic thinker with a hands-on approach to problem-solving and delivery.

Benefits:

25 days annual leave (plus bank holidays).
An additional day of paid leave for your birthday (or Christmas eve).
Salary sacrifice, matched employer contributed pension (4%).
Life assurance (3x).
Access to an Employee Assistance Programme (EAP).
Private medical insurance through our partner Aviva.
Cycle to work scheme.
Corporate eye-care vouchers.
Access to an independent financial advisor.
2 x social value days per year to give back to local communities.

Grow with us:

Work on exciting new projects.

If you want to avoid getting stuck with the mundane, you’re in the right place. We work in many sectors with fantastic clients, so you’ll always be working on something exciting and challenging.

Career growth – we’ve got you!

We recognise that you might have a career path planned out and you might need some support to help you move forward. We’re here to support you and make the most out of your time with us, through challenging work, opportunities to grow and learning and development opportunities.

Be part of the TXP growth journey.

We are a high growth, fast paced environment. We currently have 200+ employees and work with clients across the UK. Joining TXP means you’ll be part of that