Head of Account Management (North Region)

Pengwern
2 days ago
Create job alert

Job Title: Head of Account Management (North Region)

Location: Nexus House, New Vision Business Park, St Asaph, LL17 0LP

Salary: Basic Salary of £44,000 - £48,000 per annum. Uncapped Bonus package with expected OTE of £105k

Job Type: Full time, Permanent

Working Hours: Monday to Friday - 8am to 6pm (8.5 hour day / 42.5 hours in between these times)

Who are we:

Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses.

About the Role:

As we gear up to accelerate our growth, we're actively seeking a Head of Account Management for our Northern region who isn't just experienced but is also dedicated to customer success and service excellence. This role is pivotal to our strategic objectives and reports directly to senior leadership.

Following the outstanding success of our New Business team, we're expanding further by increasing our BDE capacity and introducing dedicated IT BDM roles to support our rapidly accelerating IT strategy. It's an exciting time to join us - you'll be part of a high performing, fast‑growing team that's central to achieving our long‑term vision.

Responsibilities:

Account Growth: Lead an established account management team to deepen relationships within our existing accounts, with a focus on upselling and cross-selling to expand our revenue streams. Implement strategies for account retention and organic growth.
New Account Growth: Focus on identifying and expanding new client accounts. Develop strategic plans to penetrate new markets and increase revenue whilst working with the new business team.
Team Leadership and Development: Hire, train, and mentor a high-performing sales force capable of exceeding revenue goals, while fostering a culture of collaboration and continuous learning.
Customer-Centric Focus: Be the advocate for customer satisfaction within the organisation. Ensure all sales activities are aligned with our commitment to providing outstanding customer service.
Strategic Planning: Collaborate closely with other department heads to align sales strategies with broader organisational objectives.
Forecasting and Reporting: Regularly update leadership on sales performance metrics, and make data-driven decisions to guide strategy. Employ a systematic approach to track and evaluate both new and existing account activities, ensuring maximum ROI.
Market Analysis: Keep an eagle eye on industry trends and competitor activities. Use insights to refine sales techniques, approaches, and offerings.
Budget Management: Effectively manage the sales budget to ensure optimal allocation of resources. Monitor ROI and cost-to-acquire metrics to ensure financial efficiency.
Communication and Collaboration: Maintain transparent and effective lines of communication both within the team and with other departments. Champion cross-departmental projects that will improve customer experience and drive revenue.
Contract Negotiation: Spearhead complex deal structures and negotiate contracts that are beneficial to both the customer and our business.
Key Account Management: Oversee and strategically manage key accounts to ensure long-term loyalty and revenue growth. Work closely with these accounts to understand their business needs and challenges, and tailor solutions that add value to their operations.What we're looking for:

Experienced in working within IT services, IT support, cybersecurity, cloud solutions, or MSP environments.
Extensive experience in sales.
Solid skills and experience in Leadership.
Target‑driven, resilient, and able to thrive in a fast‑paced IT services environment.
Strong understanding of customer and market dynamics.
Excellent interpersonal, communication, and negotiation skills.
Strong understanding of IT terminology, infrastructure basics, cloud services, cybersecurity considerations, and how these map to business outcomes.
Ability to analyse complex data and translate it into actionable strategies.Benefits:

£6000 annual car allowance
Inclusive EMI Share Equity Scheme - own a slice of the "Purple Pie."
Day off for your birthday
Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays.
Give back day to support your chosen charity.
Savings on gym memberships, shopping and other discounts available through Perkbox.
Variety of social events & team building opportunities are available.
Opportunities for professional growth and development.
Collaborative and supportive work environment.Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK.

Please click the APPLY button to submit your CV for this role.

Candidates with the experience or relevant job titles of; Head of Sales, Account Management Team Leader, Account Management Head, Head of Business Development, Sales Director, Senior Business Development Executive, Senior Global Sales Executive, may also be considered for this role

Related Jobs

View all jobs

OT Cybersecurity Engineer

Customer Account Manager (Copy)

Head of Operations

Head of IT

Head of Data Compliance

Head of Data Compliance

Subscribe to Future Tech Insights for the latest jobs & insights, direct to your inbox.

By subscribing, you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

Cyber Security Jobs for Career Switchers in Their 30s, 40s & 50s (UK Reality Check)

If you’re thinking about switching into cyber security in your 30s, 40s or 50s, you’re in good company. Across the UK, organisations of all sizes are hiring people from diverse backgrounds to protect systems, data & customers. But with hype around “hackers” & quick-win courses, it’s hard to separate reality from fiction. This guide gives you a UK reality check: which roles genuinely exist, what employers actually want, how training really works, what to expect on salary & progression & whether age matters. Whether you come from finance, project management, operations, law, HR or customer service, there is a credible route into cyber security if you approach it strategically.

How to Write a Cyber Security Job Ad That Attracts the Right People

Cyber security is now a board-level priority for organisations across the UK. From financial services and healthcare to critical infrastructure, SaaS platforms and the public sector, demand for skilled cyber security professionals continues to grow. Yet despite this demand, many employers struggle to attract the right candidates. Cyber security job adverts often generate large volumes of applications, but few are a genuine match. Meanwhile, experienced security engineers, analysts and architects quietly ignore adverts that feel vague, unrealistic or disconnected from real security work. In most cases, the problem is not a lack of talent — it is the quality of the job advert. Cyber security professionals are trained to assess risk, spot weaknesses and question assumptions. A poorly written job ad signals organisational immaturity and weak security culture. A well-written one signals seriousness, competence and trust. This guide explains how to write a cyber security job ad that attracts the right people, improves applicant quality and positions your organisation as a credible security employer.

Maths for Cyber Security Jobs: The Only Topics You Actually Need (& How to Learn Them)

If you are applying for cyber security jobs in the UK it can feel like “real security people” must be brilliant at maths. The reality is simpler: most roles do not need degree-level pure maths. What they do need is confidence with a small set of practical topics that show up repeatedly in day-to-day work across SOC, incident response, cloud security, AppSec, threat detection, IAM & security engineering. This guide strips the maths down to what actually helps you get hired. It includes a 6-week learning plan plus portfolio projects you can publish to prove the skills. You will focus on: Number systems & bitwise thinking (binary, hex, bytes, XOR) Modular arithmetic basics (enough to understand how modern crypto “works”) Probability & statistics for detection, triage & risk Discrete maths for logic, sets, graphs & complexity Security maths habits: estimation, false positive control & evidence-led reporting You will not waste time on heavy theory that rarely appears in junior or mid-level cyber security roles.